Job Description

Our company not only helps connecting taxi drivers and passengers, but also offers different types of services, like goods and food delivery. Our user base is constantly growing, now we have more than 30 million clients using our mobile app daily. Now we are looking for an extra Marketing cum Customer Service Assistant in Seremban. This is your chance to work in a modern stable company, even if you have little experience in this area! We will teach you everything that you need know about it and will pay for it. Why chose us? - trial period to decide if this job is for you or not; - online training from the first day, trial period to decide if this job is for you or not; - salary without delays: start from 2300-2500 RM + annual increase depending on your performance; - work in a compact office in Seremban, 5 day working week, 09.00 am - 18.00pm; - only day shifts without outbound calls; - everything is digitized: our own CRM system, corporate news portal and messenger; - we will help you improve your level of communication with customers; - career opportunities. Key tasks are: - present our drivers and customers with an offer of new conditions and promotions; - create strong relations with local business, such as cafes, bars, restaurants, etc. to expand our connections and build a strong branding campaign and affiliate advertising plan; - handle outdoor promotions to spread awareness about our service; - communication with drivers, helping them with registration and current travel issues; - resolving issues and claims of our passengers; - work with violations of the rules of service. We are looking for an active and sociable colleague who is not afraid of non-standard situations, knows how to handle objections and complaints, sees themselves in working with people and in a small, calm team and is ready for multitasking.
Maxim E-hailing service is rides & delivery service that operates in more than 20 cities in Malaysia. By constantly developing innovative technologies for ordering rides, freight transportation, shopping and delivery, roadside assistance, we are working hard on making our services more modern, accessible, and safe. We created an industry-specific digital platform where our users could interact with each other directly . Our innovative approach to business and the desire to answer the ever-changing demands of our clients allow us to take an active part in the transformation and establishment of the current market of transportation services in Malaysia. We love creating technologies and a business that are on par with our industry\'s leading global companies.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent