Job Description

We are Malaysia's leading Credit Reporting Agency (CRA) and we are aggressively expanding our business, and looking for dynamic, driven and motivated individuals to join our team. Our Direct-To-Consumer segment (D2C), is one of our fastest growing product areas in the market, with an abundance of expansion plans and innovative ideas on hand.The role - A dynamic and experienced Head of Strategic Sales with a minimum of 10 years of experience in technology industry with SaaS, PaaS or IaaS products and platform, with a proven track record of driving revenue growth through solution selling. The Head of Strategic Sales is responsible for the overall Commercial strategic sales revenue across Malaysia for CTOS.Result-oriented, independent, comfortable with ambiguity and ability to thrive in a team environment. Knowledge of the local market and eco-system with insights into the trends in the credit scoring and commercial solutions requirements.The Head of Strategic Sales will be responsible for:1. New and existing business opportunities - Identifying new business opportunities within the existing Commercial (brownfield) customers and new territory/greenfield customers focusing on expanding revenue & ARPU for CTOS Credit Manager and other solutions offer under CTOS e.g. eKYC, business listing, IBR, International reports & other offerings under the product/solution roadmap. Understand and gain expertise in all CTOS offerings, business processes, analyzing potential and executing through a structured territory plan.2. Sales strategy and strategic sales plan - develop, execute and improve the overall strategic sales execution internal and external to maximize ROI with existing/potential new resources, including developing a structured territory plan and a win-back strategy. Build a robust pipeline, generate pipeline growth and work directly with SRSM/RSM to promote, close sales/drive revenue and service our customers.3. Customer management - Build and maintain executive relationship with customers, actively collaborate closely with customers, identifying their unique needs & challenges both from business and technical perspective, mapping them back to the solutions offer by CTOS. Communicate and visualize customers\' requirements/feedback or potential solution leveraging on existing offering to provide a unique solution to our customers, with product development team.4. Team management - lead and communicate effectively with direct reports, partner cross-functionally with all commercial stakeholders (Strategy, Customer Success, Direct Sales, Contact Centre, Business Analysts), product team, marketing, pre-sales, finance and relevant team to drive business efficiency for our customers and to build trust as trusted advisor to them.MAIN TASK: Develop and execute strategic sales plans to achieve revenue targets and expand market share. Building pipeline from scratch through strategic and tactical focus and execution. Identify and qualify new business opportunities through proactive prospecting and lead generation activities. Build and maintain strong relationships with key decision-makers within target accounts. Conduct in-depth needs analysis to understand client challenges and propose tailored solutions to meet their business objectives. Collaborate with cross-functional teams, including product development, marketing, and customer success, to ensure seamless execution of sales initiatives. Prepare and deliver compelling presentations, proposals, and demonstrations that effectively communicate the value proposition of our solutions. Negotiate contracts and pricing agreements with customers to maximize profitability while ensuring customer satisfaction. Stay informed about industry trends, competitive offerings, and market developments to inform sales strategies and tactics. Track sales activity and maintain accurate records in SFDC to provide timely and accurate reporting. Team management: sales team productivity, competencies, sales attainment, coaching and performance management. Ability to travel as required. Min. bachelor's degree or equivalent qualification Experience in tech, software sales, telco, financial services are preferred. A candidate for this position must have at least 10 years of working experience in commercial sales & marketing. Experience in working with corporate, enterprise accounts with sales cycles, product team and technical knowledge will be an advantage. Strong analytical, negotiation and problem-solving skills with excellent communication and presentation abilities. Communication Skills:Excellent communication skills in both written and verbal. As a head the clarity of his/her communications down the line will be a major contributing factor to the performance and effectiveness of the team. Ability to communicate complex concepts in a clear and understandable manner. Computer Skills/MS Office/Software/Tech:Excellent computer skills and highly proficient in the use of MS Word, MS Excel, PowerPoint, which will all be necessary in the creation of visually and verbally engagingMin. Education: DegreeIndustry: IT / Science & TechnologySpoken Language: Malay, EnglishWritten Language: Malay, English

CTOS