Job Description

Next Generation Sales Academy Account Manager - NGSA
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company -- we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can't wait for you to discover this for yourself as a NGSA - Account Manager within NGSA team in Malaysia

Not even digitally ground-breaking products sell themselves. At Dell, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email.

Dell people are known for their passion for learning, innovating, and getting results. Despite our success, we've never lost the mindset of a start-up because we realize it is precisely these values--creativity, innovation, initiative, pride, and hard work--that make us who we are: the world leader in information infrastructure.

Position Overview

This position is a unique opportunity to become a part of Dell's ever-growing NGSA sales organization. Responsibilities focuses on highest-level phone queue or specific segment, regularly serves as coach or mentor to other Sales Reps Assists leadership with directing and coordinating team activities Assists leadership to ensure team meets performance metrics Advanced level representative, complete understanding of segment, product/service offerings and client set Sells most complex computer products Regular contact with leader.

Core Responsibilities

Build and execute an account or territory plan for each assigned account or territory to maximize revenue and customer satisfaction

Support account team members in assigned account territory (Primarily Malaysia Enterprise & Global Accounts) by providing strategic direction/input and following-up on open items

Develop and maintain strong field and cross-functional relationships internally to help drive account success

Maintains contact with assigned customers to ensure customer satisfaction, issue resolution and Dell's footprint expansion and successfully utilize Dell's Product refresh program

Participate in regular one-on-one reviews with District Manager to review forecasts, activity performance, training and development requirements

Desirable Requirements

Product and process knowledge for all core Dell's and DPS+UDS products is preferred

Highly developed communication skills (both written and oral) with the ability to influence others to achieve results

Above-average organizational and problem-solving skills. Demonstrated negotiation skills

Strong interpersonal skills that allow individual to work successfully with their team

Essential Requirements

Bachelor's Degree (non-technical) or equivalent required

Strong sales skills with 5+ years of experience in high-tech, B2B service sales (inside sales experience not required, but is a plus)

Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities -- all to create a compelling and rewarding work environment.

If you love the challenge of turning all kinds of opportunity into sales success, this is your chance to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell .