No Overnight Shift] Rm4,000 Mandarin Social Media Chat Helpline Consultant @ Telco Indu
Ara Damansara, Selangor - Petaling Jaya, Selangor, Malaysia
Job Description
Mohon
Kelayakan
- Possess at least a SPM or Diploma qualification or above
- Have high proficiency in English and Mandarin (Read, Speak, Type)
- Candidates with at least 2 - 3 years of experience in handling social media chats
- Candidates are willing to work in rotational shifts (9 hours per shift between 7am - 11pm)
- Able to work on weekends and public holidays.
- Able to join immediate intake: 19th June 2023
- Handle all social media interactions including:
- Engaging customers on our social media properties (contests, content, etc)
- Social media monitoring around brand sentiment and reputation
- Moderate the content and engage the members on our community forum.
- Pick up trending issues and report them expeditiously to the team leader.
- Help with social media coverage of events (e.g. Facebook Live) on-ground or
- Help with ad-hoc projects and tasks (social media & customer care related)
- Edit, proofread, and distribute content in a multi-channel environment
- Salary Package: RM3,000 Basic + RM800 Mandarin Fixed Allowance + Up to RM400 KPI Allowance
- EPF and SOCSO
- Annual Leaves + Medical Leave
- Training provide (with salary given)
- MNC Working Environment
- Rest & Relax Zone + Cafeteria
- Work Location: Ara Damansara (Reachable by LRT Ara Damansara station, walking distance 10 mins)
- FREE Shuttle Service
- Allowance Provided
- Performance Incentive
- Bonus
- Training Provided
- 5 Working Days
- EPF / SOCSO / PCB
- Annual Leave
- Medical and Hospitalisation Leave
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Job Detail
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Job IdJD956505
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAra Damansara, Selangor - Petaling Jaya, Selangor, Malaysia
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EducationNot mentioned