(no Graveyard Shift) Rm4,000 Mandarin Social Media Chat Support Officer @ Telco Industry (mnc Environment, Next To Lrt Ara Damansara)

Ara Damansara, Selangor - Petaling Jaya, Selangor, Malaysia

Job Description


Mohon

Kelayakan

  • Possess at least a SPM or Diploma qualification or above
  • Have high proficiency in English and Mandarin (Read, Speak, Type)
  • Candidates with at least 2 - 3 years of experience in handling social media chats
  • Candidates are willing to work in rotational shifts (9 hours per shift between 7am - 11pm)
  • Able to work on weekends and public holidays.
  • Able to join immediate intake: 19 June 2023
Tanggungjawab
  • Handle all social media interactions including:
  • Helping customers with their service issues, providing accurate information o Engaging customer on our social media properties (contests, content, etc) t o Social media monitoring around brand sentiment and reputation
  • Moderate the content and engage the members on our community forum.
  • Pick up trending issues and report them expeditiously to the team leader.
  • Help with social media coverage of events (e.g. Facebook Live) on-ground or
  • Help with ad-hoc projects and tasks (social media & customer care related)
  • Edit, proofread, and distribute content in a multi-channel environment
Manfaat
  • Salary Package: RM3,000 Basic + RM800 Mandarin Fixed Allowance + Up to RM400 KPI Allowance
  • EPF and SOCSO
  • Annual Leaves + Medical Leave
  • Training provide (with salary given)
  • MNC Working Environment
  • Rest & Relax Zone + Cafeteria
  • Work Location: Ara Damansara (Reachable by LRT Ara Damansara station, walking distance 10 mins)
  • FREE Shuttle Service
Manfaat tambahan
  • Training Provided
  • Allowance Provided
  • 5 Working Days
  • EPF / SOCSO / PCB
  • Annual Leave
  • Medical and Hospitalisation Leave
Soal Jawab Jawatan

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Job Detail

  • Job Id
    JD957445
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ara Damansara, Selangor - Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned