Job Description

Mohon

Kelayakan

• Possess at least a SPM or Diploma qualification or above
• Have high proficiency in English and Mandarin (Read, Speak, Type)
• Candidates with at least 2 - 3 years of experience in handling social media chats
• Candidates are willing to work in rotational shifts (9 hours per shift between 7am - 11pm)
• Able to work on weekends and public holidays.
• Able to join immediate intake: 19 June 2023

Tanggungjawab

• Handle all social media interactions including:
• Helping customers with their service issues, providing accurate information o Engaging customer on our social media properties (contests, content, etc) t o Social media monitoring around brand sentiment and reputation
• Moderate the content and engage the members on our community forum.
• Pick up trending issues and report them expeditiously to the team leader.
• Help with social media coverage of events (e.g. Facebook Live) on-ground or
• Help with ad-hoc projects and tasks (social media & customer care related)
• Edit, proofread, and distribute content in a multi-channel environment

Manfaat

• Salary Package: RM3,000 Basic + RM800 Mandarin Fixed Allowance + Up to RM400 KPI Allowance
• EPF and SOCSO
• Annual Leaves + Medical Leave
• Training provide (with salary given)
• MNC Working Environment
• Rest & Relax Zone + Cafeteria
• Work Location: Ara Damansara (Reachable by LRT Ara Damansara station, walking distance 10 mins)
• FREE Shuttle Service

Manfaat tambahan

• Training Provided
• Allowance Provided
• 5 Working Days
• EPF / SOCSO / PCB
• Annual Leave
• Medical and Hospitalisation Leave

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