Job Description

Job Role: Level 1 -

Network Operating Center Engineer

Contract 12 months
Location: Menara TRX, KL

Working hours: 7am-7pm (Rotational Shift)

Responsibilities:

Monitor and handle alarm management & ticket management for the assigned Network Services. Fault remedy requiring on site presence is dispatched timely (as per the SLA / severity matrix) to the field operations organizations. Perform initial analysis to identify issues follow by restoration if possible (1st line of support). Perform escalation and notification to keep management and other business units informed during system outages. Regular follow up on the events with relevant departments working on it as per the process. Work towards the task assigned by the Shift Manager/NOC Manager. To ensure security is implemented and maintained in accordance with Security and Risk Management directives of the organization. Alignment to the organizational guidelines, departmental processes & procedures.
Key Qualifications:

Certifications: Any Certification related to Telecom shall be an added advantage. Technical and/or functional skills: Good knowledge of service networks / GSM Network / WCDMA network / LTE network / service applications characteristics and capabilities; Service Performance indicators and their interpretation. Basic Knowledge of services and service applications implementation/integration processes along with Access, Core, Transport, Cloud and Service Networks. Values and behaviors: Ericsson Core Values / Honesty / Integrity / shall be exhibited
Salary package:

Salary RM2700 - RM3200/month OT Claimable
Job Type: Contract
Contract length: 12 months

Pay: RM2,700.00 - RM3,300.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person