Job Description

Position

: NOC Engineer

Position Level

: Engineer

Job Type

: Engineer, Telecommunications

Job Category

: Non-Tech

Employment Status

: Contract (12 months Renewable)

Working Hours

: 2 Shifts (7AM - 7PM and 7PM - 7AM (Shift rotation))

Work Base

: Kuala Lumpur , Menara TRX

Industry

: Telecommunication

Salary

: MYR 2,500 - 2,700 (Gross)

Education

: Diploma/Undergraduate - Telecommunications/Computer Engineering

Experience

: 0 - 2 Years

Language

: English, Malay

Nationality

: Malaysian Only

Age Requirement

: 21-35 years

Responsible for 1st Level Operations activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels Responsible for network monitoring and first level troubleshooting of technical incidents Responsible for creating Trouble Tickets, escalating to 2nd Level Operations and following up until the technical incidents are resolved Responsible for communicating and notifying the relevant stakeholders regarding network status and the technical incidents

Requirements

Experience with network monitoring and fault management in a Wireless Network

(fresh graduates are welcome to apply)

Familiar with Network Monitoring System and Ticketing System Good communication skills and good English language proficiency, both written and verbal Knowledge of IP based network and troubleshooting techniques Availability to work in shifts, nights and weekends
Job Type: Contract
Contract length: 12 months

Pay: RM2,500.00 - RM3,700.00 per month

Benefits:

Health insurance
Application Question(s):

Have you done Preventive Maintenance (By Schedule Frequency) Are you familiar with Network Monitoring System and Ticketing System Do you have experience with network monitoring and fault management in a Wireless Network Can you work in Shifts?
Education:

Bachelor's (Preferred)
Experience:

Field Engineer: 2 years (Required)
Work Location: In person