NOC Engineer Job in FUKU - Kuala Lumpur, M14, MY

Noc Engineer

Kuala Lumpur, M14, MY, Malaysia

Apply Now

Job Description

Role Overview

Be a pioneer member of the newly established NOC department. Engage in network monitoring and leverage AWS cloud services to enhance monitoring capabilities. Opportunity to learn and train in advanced network monitoring technologies. Participate in continuous improvement projects aimed at automating and optimizing NOC operations, beyond routine incident management.

Job Scope

Monitor systems and network services to ensure optimal performance. Troubleshoot technical issues as part of L1 and L2 support. Track and manage incident reports. Handle incident management and escalation according to established policies and procedures.

Must Have

Experience with DNS management, including registration and renewal. Ability to manage WHOIS contacts and name servers. Basic experience with Linux systems. Familiarity with web servers, specifically Apache and NGINX. Basic knowledge of network and internet protocols. Proficiency in both spoken and written English and Chinese. Experience with AWS Cloud Services.

Nice to Have

* ITIL certification or knowledge.