Job Description

[Normal Shift] Basic Rm3000 \xe4\xb8\xad\xe8\x8b\xb1 Client Success Specialist in Digital Photographic Industry @ PJ (Fresh Grads Are Welcomed!!)[Worl Life Balance]

SSM No : 1231113-U

MYR3,000 - MYR3,200 Per Month

Petaling Jaya,

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Posted 14 hours ago \xe2\x80\xa2 Closing 9 Apr 2024

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Requirements

• Required at least a qualification of SPM or Above
• Proficient in Mandarin and English is a must
• Have no issue to be based in office located in Ara Damansara, Petaling Jaya
• Willing to work on 5 days with 2 days rotational off day basis (including weekend & public holiday)
• Able to commit working on 9 hours shift basis between 7:30 to 6pm (Mon-Fri) and 8am to 5pm (Sat & Sun)
• Able to multitask on regular basis
• Able to handle customer\'s and solve their enquiries in a professional manner.
• Able to join on the following date : 1st March 2024

• Able to handle inbound and outbound calls in a timely manner
• Listen and solve customer\'s enquiries or complaints in a professional manner
• Perform any administrative tasks requires by supervisor
• Able to transfer incoming calls relating to the relevant department correctly
• Ensure all SLA are being met appropriately
• Ensure the end-to-end experience for all customers at a high level of customer satisfaction.

• Salary Package: RM3000 Basic + up to RM 200 KPI allowance + OT allowance
• EPF + SOCSO, 12 days Annual Leaves and 14 days Medical Leaves
• 1 month paid training
• Free Shuttle Van Service to and from LRT station
• Located nearby to LRT Station Ara Damansara (5 to 10 minutes walking distance)

• Training Provided
• Allowance Provided
• 5 Working Days

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