Lead and manage standards of clinical practice by ensuring all PCAs (Personal Care Assistant) demonstrate excellence in providing holistic care requirements of patient\xe2\x80\x99s needs.
Lead the implementation of patient assessments and documentation in accordance with regulatory requirements.
Provide safe environment through efficient implementation of appropriate standard precaution practice in accordance with patient\xe2\x80\x99s needs.
Act as a resource person, direct and supervise less skilled PCAs to deliver resident care at expected competency, knowledge and skills set to support the operations and administration.
Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
Undertake service development and strategic leadership to enhance resident experience, application of values in practice.
Effective managing and resolving resident\xe2\x80\x99s complaint in a timely manner according to established complaint management process and methodology.
Act as role model to provide excellence clinical knowledge and practice / holistic care for the residents.
Promotes patient\'s independence by establishing patient care goals, teaching and counseling patient, friends, and family and reinforcing their understanding of disease, medications, and self-care skills.
Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
Optimize PCA\xe2\x80\x99s productivity (work-load \xe2\x80\x93resident acuity/dependency, staff absence etc.) to meet operational requirements within the parameters of staffing targets, providing monthly roster for the PCAs.
Documents resident care in accordance with facility and authority guidelines.
Assists residents with Medication Management Responsible for stocking all resident room and kitchen with essential supplies and notes when supplies are running low.
Maintains safe and clean working environment by designing and implementing procedures, rules, and regulations, calling for assistance from other health care professionals.
The assigned overnight Resident Care Specialist position is an awake position, and it is expected that this individual is awake at all times during their shift.
Job Requirements:
Possess at least a Bachelor\xe2\x80\x99s of Degree in Nursing, Degree and minimum five (5) years related working experience in Hospital environment.
Must have APC (Annual Practicing Certificate) and compulsory to be renewed yearly and registered with Malaysian Nursing Board.
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
Ability to handle confidential information and material with the highest degree of professional responsibility.
Excellent computer proficiency (MS Office \xe2\x80\x93 Word, Excel and Outlook).
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Physically fit.
Self-disciplined, proactive and have a strong sense of urgency.
Maintain a positive, friendly demeanor at all times.
Job Type: Full-time Salary: RM2,500.00 - RM3,500.00 per month Schedule:
Day shift
Weekend jobs
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