Job Description

• Ensure accurate and timely completion of allocations, collections, reconciliations, and reports.
• Improve DSO and minimize bad debts.
• Monitor AR aging, credit limits, and manage credit risk.
• Track Credit Management KPIs and implement action plans for improvement.
• Conduct performance reviews and address non-performance issues.

• Regularly review AR aging and ensure collections are updated in SAP.
• Daily review of blocked orders, supporting Finance in releasing them per credit policy.
• Initiate automation to eliminate inefficiencies and support O2C automation projects.
• Establish and update credit policy guidelines in SAP.
• Monitor AR Master Data and inform Master Data Management (MDM) team for necessary actions.
• Coordinate and review monthly close for all O2C accounts.
• Assist in preparing monthly cash forecasts for treasury purposes.
• Review AR reports (Aging, DSO, Sales Manager reports, etc.).
• Ensure Credit/Debit Note reviews follow the Authority Matrix.
• Conduct 1-TO-1, drive team through coaching.
• Prepare and support documentation for bank-related tasks (Letters of Credit, Bank Guarantees)
• Review debit/credit notes, rebate, and commission agreements for external parties and inter.
• Conduct monthly review of trade AR provisions, including bad debt write-offs for impairments.

Global MNC|Rewarding Benefits

• Detailed understanding of the review process underlying all O2C activities and associated controls (End to end process from Credit to Cash).
• At least 6 years\' relevant experience in O2C, with at least 2-3 years as a Lead, preferable working with SSC or but will consider BPO structure
• University (Bachelor\'s Degree) or equivalent in Business, Finance, or Accounting
• Familiarity with collection/customer insights and automation tools and technologies to enhance efficiency in accounts receivable processes
• Experience in working with SLA\'s, KPI\'s.
• Fluency in English (Must) and Mandarin (MUST), to support Greater China region.

A leading Global MNC in the market.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Michael Page