Officer, Icimb & Ccbo Trade Shared Services (trade Operations Open Account/settlement) My
Malaysia, Malaysia
Job Description
:
COMPLIANCE AND CUSTOMER SERVICE * Ensure same day delivery processing time for Trade Finance products from submission time by TSCW and TSCC until completion of processing;
- Ensure compliance to Trade Finance Policy, Manual & Guidelines and SLA;
- Ensure the following are met upon processing of customer\'s application:
- Signature verification
- Screening application
- Conform to ICC publications, Bank\'s policies, procedures and guidelines
- To perform AML/CFT and Vessel screening and escalate to TSCC if required
- Updating of Daily Incoming Register;
- Attend to telephone enquiries and reply to swift/mails enquiries when required.
- Handle TSCW / TSCC / 3rd party / Loan Owner\'s query / complaint promptly.
- Escalate to TSCC via email for any incompliance for the above.
- Perform document checking under UCP600/ISBP/URDG/URC/Incoterm and Loans compliance checking.
- Perform data entry and or approve Trade Finance products request/instructions.
- Checking GL entries & related payment instruction are in order.
- Retrieve / Check matured bill for cancellation/settlement.
- Prepare BG text.
- Housekeeping & filing of documents are timely and easy to retrieve;
- Assist peers on delivery of other trade products within the department as and when required. (multi-tasking)
- Check and approve alerts in AMLA system (with sighted by higher level approval)
1. Prepare daily/weekly/monthly/SLA Report
2. Monitor and ensure KPIs are met;
3. Motivate staff/peers (if applicable);
4. Timely submission of Reports i.e. SLA, BNM reports, Management Reports, Month End Report & etc.
5. Handle additional functions, ad hoc assignment or projects related to Trade System or Trade Finance;
6. To perform Testing of System related matters as and when required.
7. Participant on activities done by the team for enhanced team spirit.
8.Adhering to ISO 9001:2015 and to support any implementation related to ISO 9001:2015
Any other responsibilities/tasks as assigned by the Management and as per Business requirement from time to time.
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Job Detail
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Job IdJD1016864
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMalaysia, Malaysia
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EducationNot mentioned