Job Description

Mohon

Kelayakan

• Experience in sales & customer service
• High proficiency in the English, Bahasa Malaysia & Bengali language (verbal & written)
• Exceptional verbal and written communication skills and attentiveness to customers\' needs
• Confident, with very good telephone etiquette
• Must be able to use basic computer software, MS Office (Excel, Microsoft Word) & basic internet applications (Internet browser, Chat software)
• Good Keyboard and typing skills. English typing speed must 25 WPM above, English language typing speed of at least 25 wpm with 95% accuracy. Please use this typing website for English and Bengali. Make sure your keyboard can type Bengali
• Ability to work independently
• Professional attitude
• Must be able to work a 12 hour shift (12 pm - 12 am) GMT+6
• Must be able to work on weekends and public holidays
• Possess own laptop, and a stable internet connection at home
• Able to work from home for at least 3 months
• One day rest day per week
• Salary range RM 3,500 - RM 4,000. Work from home salary will be paid weekly
• Able to start immediately

Tanggungjawab

• Answering questions about the company\'s products or services
• Provide excellent customer service in handling queries / resolve customer complaints
• Respond to customers\' inquiries in a timely manner
• Maintaining & retaining a fruitful relationship with existing & new customers
• Knowledge of the company\'s products & services

Manfaat

Career Advancement Opportunity :

• Should you pass the probationary period of 3 months working from home, you are entitled to an opportunity to work in Cambodia and your remuneration will be adjusted accordingly
• Work-life balance

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