Online Support Executive

Kuala Lumpur - Selangor, Malaysia

Job Description


e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-5b2d4898>Online Support ExecutiveFollowMYR1,800 - MYR2,200 Per MonthKL City,Fresh GraduatesFewer than 20 applicants. You still have a chance!Posted 21 hours ago xe2x80xa2 Closing 23 Jan 2025Fewer than 20 applicants. You still have a chance!SaveApplyRequirementsLevel 1 : Online Support ExecutiveRequirement as followed:

  • Min possess Diploma in any field
  • Fresh graduates are encouraged to apply
  • Proficiency in English & Bahasa Malaysia in communication & writing
  • Reliable internet connection, own a computer and a suitable workspace for remote work
  • Strong attention to detail in verifying system-provided information
  • Able to work on shift (10PM to 10AM or 10AM to 10PM), 6 days a week
  • Customer Service, Problem-Solving, Technical Troubleshooting & Multitasking
Responsibilities: Provide Level-1 support to merchants from three locations: UAE, Hong Kong, and Thailand. Responsibilities include:
  • Provide information regarding bank service availability.
  • Investigating and resolving transaction issues reported by merchants
  • Escalating unresolved problems to Level-2 and Level-3 support teams
  • Preparing and submitting daily reports to the Head of Department (HOD)
  • Attending weekly online meetings with the HOD to discuss collected issues
Benefits
  • KWSP
  • SOCSO
  • Career advancement
  • Annual and Medical Leave
  • Work From Home
SkillsCustomer Service Problem-Solving Technical Troubleshooting MultitaskingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Ricebowl

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1079569
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur - Selangor, Malaysia
  • Education
    Not mentioned