Job Description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysiaxe2x80x99s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?xe2x80x8bJOB ACCOUNTABILITIES / KEY RESULT AREAChannel Strategy Development & Execution:

• Assist in the development of Open Channel strategy, aligning with overall sales objectives and market growth goals.
• Identify and assess new business opportunities within existing and potential channel partners.
• Develop and optimize the channel framework to improve sales, profitability, and customer acquisition.
• Develop and implement plans for expanding the presence through various channel partners.

Partner Relationship Management:

• Build and maintain strong, long-lasting relationships with key channel partners (e.g., dealers, modern trade and distributors).
• Act as the main point of contact for channel partners to address inquiries, resolve issues, and provide ongoing support.
• Coordinate regular sales pitch communication, ensuring partners are updated on new products, services, and promotions.
• Conduct training and educational sessions for partners to ensure they are equipped to sell and support Hotlink products and services effectively.

Sales Performance & Target Management:

• Work with channel partners to set sales goals, monitor performance, and track KPIs (Key Performance Indicators).
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Provide guidance and recommendations to partners to help them achieve sales targets.
• Collaborate with the sales team to ensure proper alignment between channel sales efforts and direct sales initiatives.

Marketing & Promotional Support:

• Collaborate with the GTM and Marketing team to develop co-branded campaigns, promotions, and materials to drive Open Channel sales.
• Provide partners with marketing resources, product information, and sales collateral.
• Monitor and report on the effectiveness of promotional activities within the channel.

Channel Performance Monitoring:

• Monitor the performance of channel partners using metrics like sales volume, revenue growth, customer satisfaction, and market share.
• Conduct regular reviews and audits of partners to ensure compliance with company standards, policies, and procedures.
• Identify underperforming partners and work on corrective actions or strategies to improve performance.

Product Knowledge & Training:

• Stay up-to-date on the latest products, technologies, and services in the telecommunications industry
• Provide ongoing product training and support to channel partners to enhance their ability to sell and support the company's offerings.

Market Intelligence & Reporting:

• Gather market intelligence and competitor information to identify opportunities for channel growth.
• Prepare regular reports and presentations for senior management on channel performance, trends, and areas of improvement.
• Provide recommendations for improving channel strategy and identifying new business development opportunities.

Whatxe2x80x99s next?

• Once youxe2x80x99ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance xe2x80x94 regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Maxis