Job Description

Working Hour :

7:00 am - 4:00 pm

Address:

Lot 558A, Jalan Subang 3, Sungai Penaga Industrial Park, 47610 Subang Jaya, Selangor

:

Create and process

Sales Orders (SO), Delivery Orders (DO), and Invoices

in the system accurately and on time.

Liaise with the warehouse team to ensure timely and correct delivery of goods.

Maintain up-to-date records of customer orders, and deliveries

Handling customers' enquiry via phone, email, or whatssap chat promptly and professionally.

Resolve customer complaints and issues efficiently while maintaining a high level of satisfaction.

Process order returns, exchanges, and adjustments as needed.

Maintain accurate customer information in the database.

Communicate updates to customers on order status, delivery timelines, and any service-related issues.

Requirements:

Minimum 1-2 years of experience in administrative and/or customer service roles. Proficient in Microsoft Office (Excel, Word, Outlook); experience with invoicing or ERP systems is an advantage. Strong organizational skills with attention to detail. Good communication and interpersonal skills. Fluent in Bahasa Melayu & English;

Mandarin is a bonus

Responsible, detail-oriented, and a great team player Able to work in

Subang Jaya

office

Fresh grads

are welcomed
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,100.00 per month

Benefits:

Additional leave Free parking Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Application Question(s):

Start Date
Work Location: In person