Operation & Sales Administrator
Kuala Lumpur, Malaysia
Job Description
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JOB SUMMARY: We are looking for a qualified Operation and Sales Administrator to join our Client Success Team and help us achieve our goals. You will serve as a point of contact for customers and stakeholders with queries about onboarding, process, and deliveries and provide support for account managers. Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices.
If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you. To be successful as an operations and sales administrator you should be able to oversee and ensure smooth and efficient daily operations. Ultimately, a top-notch operations administrator should be highly organized and thrive under pressure. Job Responsibilities:
If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you. To be successful as an operations and sales administrator you should be able to oversee and ensure smooth and efficient daily operations. Ultimately, a top-notch operations administrator should be highly organized and thrive under pressure. Job Responsibilities:
- Process onboarding via multiple portals.
- Check data accuracy in transactions and invoices.
- Engaging with stakeholders to obtain updates on queries and onboarding-related matters.
- Liaise with the back-office department to ensure timely onboarding or query resolution.
- Maintain and update sales and customer records.
- Develop monthly sales and support reports.
- Communicate important feedback from stakeholders internally.
- Ensure sales targets are met and report any deviations.
- Stay up-to-date with new products and features.
- Organizing events, scheduling meetings, and making travel arrangements.
- Providing administrative support to other departments or projects as needed.
- Proven work experience as a Sales administrator or Sales support agent.
- Hands-on experience with CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics.
- Excellent organizational and multitasking skills.
- A team player with a high level of dedication.
- Ability to work under strict deadlines.
- Certification in Marketing, Sales, or a relevant field is a plus.
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD929832
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned