Job Description

MohonKelayakan

• Bachelor's degree in Business Administration, Marketing, or any other professional qualification.
• Preferably at least 10 years of related working experience.
• Strong time management and decision-making skills.
• Excellent critical thinking and management skills.
• Proven work experience as an Operations Manager or in a similar role.
• Good communication skills in English and Malay, both spoken and written.
• Able to lead a team to achieve KPIs.
• Excellent leadership and communication skills.
• Ability to work effectively with different levels of management.

Tanggungjawab

• Develop and implement operational policies and procedures for efficient operations.
• Manage day-to-day operations, overseeing the operations team and department.
• Monitor employee and team performance, providing coaching, training, and feedback for improvement.
• Handle budgets, forecasting, and resource allocation to meet strategic goals.
• Cultivate and maintain relationships with vendors and suppliers.
• Implement quality assurance measures for products/services and monitor production KPIs.
• Enhance customer service quality and satisfaction.
• Analyze data to identify process improvement opportunities and cost savings.
• Manage supply chain processes, including inventory, production, sales, and sourcing.
• Optimize workflows and processes for efficiency and cost-effectiveness.
• Report on operational efficiency and quality standards.
• Provide training and coaching to subordinates as needed.

Manfaat

• EPF / SOCSO

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