Job Description

About the Role

We're looking for a highly proactive and resourceful Business & Operations Manager to join our growing team. You'll be the right hand to the founder, helping to drive business growth, ensure team accountability, and keep operations and sales moving - even when the boss is out of the office.

If you're someone who thrives on structure, loves seeing things move forward, and knows how to spot new opportunities, we'd love to meet you.

Key Responsibilities

Team & Operations

- Track team tasks and ensure on-time delivery

- Coordinate roles and responsibilities across internal and external members

- Run weekly check-ins and keep the founder updated

- Maintain and improve workflows using digital tools (Notion, Trello, Google Workspace, etc.)

Sales & Business Development

- Monitor monthly sales targets and assist with planning promos or campaigns

- Research and pursue new business opportunities (B2B, retail, stockists, event partnerships)

- Initiate outreach to suitable brands, cafes, wellness spaces or resellers

- Help prepare brand decks, proposals, or client-facing communication

Reporting & Strategy

- Deliver weekly progress reports (sales + operations + team)

- Spot inefficiencies and recommend improvements

- Assist in planning timelines for new product launches or brand projects

Requirements

- Based in Klang Valley (KL/Selangor)

- 2-5 years' experience in operations, sales, or business development (ideally in

beauty/FMCG/eCommerce/startups)

- Fluent in English & Bahasa (Mandarin is a plus)

- Highly organized, independent, and proactive

- Good with digital tools, reporting, and communication

Bonus Points

- Experience with beauty, wellness, or body care brands

- Familiar with startup or SME culture

- Can attend local meetings, events, or showroom/stockiest visits when needed

Job Type: Full-time

Pay: RM4,500.00 - RM7,000.00 per month

Application Question(s):

What's your expected monthly basic salary? What is your notice period of current employer?
Experience:

Business development: 2 years (Required) beauty, wellness, or body care brands: 2 years (Required)
Language:

Mandarin (Required)
Work Location: In person