Job Description

About the role

This full-time

Operations Manager

position based in Kuala Lumpur City Centre, Kuala Lumpur, offers an exciting opportunity to join the Hospitality & Tourism industry. As the Operation Manager, you will play a crucial role in overseeing the day-to-day operations of the company, ensuring the efficient delivery of services and contributing to the overall success of the business.

What you'll be doing

Manage and coordinate all operational activities to ensure seamless service delivery Oversee the allocation of resources and personnel to meet business demands Develop and implement operational strategies, policies and procedures to optimise efficiency Monitor and analyse key performance indicators to identify areas for improvement Collaborate with cross-functional teams to resolve issues and enhance the customer experience Ensure compliance with relevant industry regulations, standards and company policies Provide leadership, coaching and mentorship to the operations team Contribute to the development and implementation of the company's strategic initiatives

What we're looking for

Minimum 5 years of experience in a similar management role within the Hospitality & Tourism industry Proven track record in leading and motivating cross-functional teams to achieve operational excellence Strong problem-solving and decision-making skills with the ability to think strategically Excellent communication and interpersonal skills to effectively liaise with stakeholders Proficient in using operational management software and data analysis tools Thorough understanding of industry regulations, standards and best practices Degree or relevant certification in Hospitality Management or a related field

What we offer

At Ascott Kuala Lumpur', we are committed to providing a rewarding and fulfilling work environment for our employees. Some of the key benefits include:

o Competitive salary and performance-based bonuses

o Comprehensive health and wellness benefits

o Ongoing training and development opportunities

o Opportunities for career advancement and progression

o Collaborative and supportive team culture

About us

Ascott Kuala Lumpur' is a leading provider of serviced residences and hotel management services in the Hospitality & Tourism industry. With a strong presence in Kuala Lumpur and a commitment to excellence, we strive to deliver exceptional experiences for our guests and create a rewarding work environment for our employees.

If you are ready to take on this exciting challenge, we encourage you to

apply now

.

Job Type: Full-time

Pay: RM7,000.00 - RM8,500.00 per month

Benefits:

Free parking Health insurance Meal allowance Opportunities for promotion
Work Location: In person