Operations Manager
Kuala Lumpur, M14, MY, Malaysia
Job Description
Operations Manager (Service Centre) - Malaysia
Salary: RM5,000-6,000
We are seeking an Operations Manager to lead daily service centre activities, ensuring smooth operations, strong customer service standards, and strict process compliance. The ideal candidate has
3-4 years of team management experience
, with a background in service, retail, customer operations, logistics, or similar environments.Responsibilities:
Oversee daily operations & ensure service quality Lead and coach team members Manage KPIs, error rates & turnaround times Handle customer issues and feedback Support reporting, cost control & VAS initiatives Implement process improvements
Requirements:
Bachelor's degree 3-4 years of supervisory or team lead experience Strong communication & leadership Fluent in English and BM
Apply now if you're ready for a leadership role with growth.
Job Type: Full-time
Pay: RM5,000.00 - RM6,000.00 per month
Benefits:
Opportunities for promotion Professional development
Work Location: In person
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Job Detail
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Job IdJD1345877
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned