Operations Manager

Petaling Jaya, Selangor, Malaysia

Job Description


Job Overview: Join our team as an Operations Manager for our local fast-food chain (drive-thru, dine in, kiosk), where you\'ll play a crucial role in overseeing daily operations and ensuring a seamless and efficient workflow. We\'re looking for a dynamic leader with a passion for the fast-food industry. Responsibilities: Store Operations: Direct daily activities at our fast-food locations, ensuring adherence to brand standards. Implement and uphold operational procedures for efficient service delivery. Team Leadership: Lead and inspire store teams to maintain a positive and customer-focused environment. Conduct regular team meetings and training sessions to enhance performance. Efficiency Enhancement: Optimize processes to improve speed and quality of service. Identify areas for improvement in workflows and implement solutions. Resource Management: Manage staff schedules, ensuring adequate coverage during peak hours. Monitor inventory levels and coordinate supply chain activities. Quality Assurance: Uphold food safety and quality standards. Implement measures to ensure consistent product quality. Customer Experience: Collaborate with teams to enhance the overall customer experience. Address customer feedback and implement improvements as needed. Compliance and Safety: Ensure compliance with health and safety regulations. Implement safety protocols and training for staff. Technology Integration: Stay informed about technology trends in the industry. Integrate technology solutions to streamline operations. Qualifications: High school diploma or equivalent; relevant degree is a plus. Minimum 3 years of experience in fast-food or restaurant management. Strong leadership and communication skills. Understanding of health and safety regulations. Familiarity with fast-food industry trends. If you\'re passionate about fast food, have a knack for optimizing operations, and can lead teams to success, we invite you to apply for this exciting opportunity. Join us in delivering exceptional experiences to our customers!

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Job Detail

  • Job Id
    JD1005843
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned