Job Description

Mohon
Kelayakan
Requirements:
Qualifications:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred).
• Proven experience as an Operations Manager or similar role in the restaurant industry.
• Strong knowledge of food and beverage operations.

Skills:

• Exceptional leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Strong financial acumen and understanding of profit and loss statements.
• Effective communication and interpersonal skills.
• Proficiency in restaurant management software (e.g., POS systems).

Other Requirements:

• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to handle high-pressure situations in a fast-paced environment.

Tanggungjawab
Job Summary:
The Operations Manager will oversee daily operations, ensuring the restaurant's smooth functioning, efficiency, and profitability. This role involves managing staff, monitoring financial performance, maintaining quality standards, and ensuring customer satisfaction. The ideal candidate is a strategic thinker, a strong leader, and a customer-focused professional with excellent organizational skills.
Key Responsibilities:
Operational Management:

• Oversee daily restaurant operations to ensure efficiency and adherence to company standards.
• Implement and monitor standard operating procedures (SOPs) to ensure consistency in service and product quality.
• Manage inventory levels, order supplies, and ensure minimal waste.
• Coordinate with kitchen and service teams to maintain smooth workflows.

Staff Management:

• Recruit, train, and supervise restaurant staff, fostering a positive work environment.
• Conduct performance evaluations and provide ongoing training and development.
• Schedule shifts and manage payroll to ensure optimal staff coverage and cost-efficiency.

Customer Experience:

• Ensure high levels of customer satisfaction by monitoring service quality and resolving issues promptly.
• Actively seek and respond to customer feedback to improve services and offerings.
• Maintain a welcoming and clean environment for all patrons.

Financial Oversight:

• Monitor restaurant budgets, control costs, and maximize profitability.
• Analyze sales reports and develop strategies to increase revenue.
• Manage vendor relationships to negotiate competitive pricing and quality supplies.

Compliance and Safety:

• Ensure compliance with health and safety regulations and food safety standards.
• Maintain cleanliness and hygiene across all areas of the restaurant.
• Keep updated on local regulations and licensing requirements.

Manfaat
Why Join Us: -

• We Value Work-Life Balance
• Competitive Remuneration
• Friendly & Energetic working environment
• Exclusive Training provided
• Career development and progression opportunities
• Flexible Working Hour
• Medical & insurance benefits
• Team building activities
• Festive seasons & birthday celebrations

Kemahiran
Operations Management Process Optimization Team Leadership Quality Control Inventory Management Supply Chain Management Food Production Manufacturing Operations
Peringatan Penting
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