Operations Manager

Selangor, Malaysia

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Ensure the team delivers a great service, professional attention and personal recognition.
Ensure guests are greeted at any time and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction.
Be a Brand Manager and inspire the team by living the brand.

Work Experience

7 years in food & beverage/ front office/guest service/hotel experience with at least five years in a management capacity or an equivalent combination of education and experience.
Must speak and write fluent English. Other languages are a plus.
Make it happen mentality, all is possible.
Cheerful, pro-active and positive attitude.

Benefits

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