Job Description

WE ARE HIRING FOR MNC! Job Details: Position : Order Processing Specialist Company Industry : Medical Working Hours : Monday - Friday (05.30 A.M. to 02.30 P.M.) Working Location : Work from home & able to work at office when required (Jalan Tandang, WE ARE HIRING FOR MNC! Job Details: Position : Order Processing Specialist Company Industry : Medical Working Hours : Monday - Friday (05.30 A.M. to 02.30 P.M.) Working Location : Work from home & able to work at office when required (Jalan Tandang, 46050 Petaling Jaya, Selangor) Working Duration: 12 months contract with PERSOLKELLY (renewal based on performance) Remuneration : Basic RM 3,000 - RM 4,000 (depend on performance & qualification) with statutory contribution + leave entitlement + RM100 internet allowance Start Date : 1st November 2022 WHO CAN APPLY Experience in a customer service environment handling order processing/warehouse/supply chain/procurement. Experience in using SAP is added advantage Excellent English communication skills. Ability to make quick decisions Perform efficiently and effectively Demonstrate proficiency in written and oral communications Experience in commercial relationship and negotiation, able to handle Customer interaction. Demonstrated ability to translate Customer needs into business requirements. Proven ability to handle multiple competing priorities KEY RESPONSIBILITIES Processing of customer orders, Credits, debits, and returns Handle customer enquiries and complaints efficiently and effectively, taking ownership and escalating where required. Contribute to achieving the team's set KPI's by ensuring all customer orders, returns, credits and debits are processed accurately and on time The running and processing of Customer service reports and administration tasks Contribute to the National Customer Service Network, providing support when needed. Build effective relationships with internal and external stakeholders' including interdepartmental peers and management. Takes ownership for accurateness and completeness of work. Hours of operation are between 8am and 7pm AEST. A staggered start and finish time may be required to cover these hours. Serious applicants can send your updated resume [HIDDEN TEXT] -Subject: Job application for Order Processing Specialist -Please also provide your expected salary and notice period Due to high number of applicants, only qualified candidates will be contacted for interview. We thank you for your application .