Job Description

customer service handling order processing/warehouse/supply chain/procurement.

WE ARE HIRING FOR MNC!

Job Details:

Position : Order Processing Specialist

Company Industry : Medical

Working Hours : Monday - Friday (05.30 A.M. to 02.30 P.M.)

Working Location : Work from home & able to work at office when required (Jalan Tandang, 46050 Petaling Jaya, Selangor)

Working Duration: 12 months contract with PERSOLKELLY (renewal based on performance)

Remuneration : Basic RM 3,000 - RM 4,000 (depend on performance & qualification) with statutory contribution + leave entitlement + RM100 internet allowance

Start Date : 1st November 2022

WHO CAN APPLY?

• Experience in a customer service environment handling order processing/warehouse/supply chain/procurement.
• Experience in using SAP is added advantage
• Excellent English communication skills.
• Ability to make quick decisions; Perform efficiently and effectively; Demonstrate proficiency in written and oral communications
• Experience in commercial relationship and negotiation, able to handle Customer interaction.
• Demonstrated ability to translate Customer needs into business requirements.
• Proven ability to handle multiple competing priorities

KEY RESPONSIBILITIES

• Processing of customer orders, Credits, debits, and returns
• Handle customer enquiries and complaints efficiently and effectively, taking ownership and escalating where required.
• Contribute to achieving the team's set KPI's by ensuring all customer orders, returns, credits and debits are processed accurately and on time
• The running and processing of Customer service reports and administration tasks
• Contribute to the National Customer Service Network, providing support when needed.
• Build effective relationships with internal and external stakeholders' including interdepartmental peers and management.
• Takes ownership for accurateness and completeness of work.
• Hours of operation are between 8am and 7pm AEST. A staggered start and finish time may be required to cover these hours.

Serious applicants can send your updated resume to Fadzliah_Fabli@persolkelly.com
- Subject: Job application for Order Processing Specialist
- Please also provide your expected salary and notice period

Due to high number of applicants, only qualified candidates will be contacted for interview.
We thank you for your application ?Y~S.