Job Description

Join the myBurgerLab Family

We're searching for a passionate, hands-on leader who can keep the energy high and operations running seamlessly, from great service to great burgers. If you enjoy leading a team, delighting customers, and staying cool under pressure, this role could be your next big step.

What You'll Be Doing

Keep Operations Running Smoothly

Oversee daily store operations, including shift scheduling, cleanliness, and smooth service flow. Ensure the outlet runs efficiently while maintaining the unique myBurgerLab atmosphere. Tackle challenges quickly, calmly, and effectively.
Deliver Outstanding Service

Lead by example, providing warm, friendly, and memorable experiences for every customer. Handle customer feedback professionally and resolve issues with care. Maintain fast, accurate, and consistently positive service standards.
Maintain High Food Quality

Ensure every burger and side dish meets myBurgerLab's standards for quality, taste, and presentation. Follow and enforce all Standard Operating Procedures (SOPs). Monitor consistency, hygiene, and food safety practices.
Lead & Develop Your Team

Train, motivate, and guide team members to perform at their best. Support onboarding for new hires and provide ongoing training. Provide regular feedback and cultivate a positive, respectful team culture.
Manage Inventory & Safety

Monitor stock levels, manage orders, and minimize wastage. Ensure all equipment is properly maintained and safety standards are followed. Conduct safety briefings, drills, and keep emergency plans current.

What We're Looking For

Minimum SPM/STPM/Diploma or higher. 1-2 years of supervisory experience in F&B or similar fast-paced environments. Friendly, approachable personality with strong people skills. Excellent communication and problem-solving abilities. Calm under pressure and adaptable to changes. A team player who values collaboration and good workplace vibes. Willing to work evenings, weekends, and public holidays. Open to Malaysians only.

Why Join myBurgerLab?

Fun, supportive culture with real pathways for career advancement. Staff meals provided. Hands-on learning and leadership development opportunities. Additional leave benefits.
Job Type: Full-time

Pay: From RM2,300.00 per month

Benefits:

Additional leave Meal provided Opportunities for promotion Professional development
Ability to commute/relocate:

Taman OUG: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Are you Malaysian?
Experience:

Supervising: 1 year (Preferred)
Work Location: In person