Job Description

About the Role

At

HUMAN FUEL

, we believe our outlet partners are the

bloodline of the company

. As front-liners, they play a key role in delivering excellent products and services that meet the needs of our customers.

We are looking for an

experienced F&B professional

who understands daily outlet operations and is passionate about quality, teamwork, and customer experience.

Key Responsibilities

Maintain the

highest standards

of product quality and customer service at all times. Prepare and brew beverages according to

HUMAN FUEL's in-house recipes

. Conduct

quality control checks

to ensure consistency in taste and presentation. Forecast sales, set

outlet sales targets

, and implement action plans to achieve them. Plan and manage

outlet manpower

, including preparing weekly staff schedules. Source, recruit, and train new outlet staff to meet operational needs. Manage

inventory levels

to ensure sufficient stock for daily operations. Handle all outlet transactions, including

cash, card, and e-wallet payments

, ensuring accuracy and proper cash handling. Monitor outlet

costing and expenses

(raw materials, labour, utilities) to meet profitability targets. Ensure outlet operations follow

standard operating procedures (SOPs)

at all times. Deliver excellent

customer experience

and handle customer feedback or complaints professionally. Maintain outlet

cleanliness, hygiene, and equipment

, and arrange maintenance when required. Actively participate in daily operations, including beverage preparation, cashier duties, and other outlet-related tasks.

Requirements

Prior experience in

Food & Beverage outlet operations

is required. Basic computer skills; able to use

Microsoft Excel, PowerPoint

, and related software. Able to communicate in

Mandarin?

basic communication skills in

English

and

Bahasa Malaysia.

Possess

own transportation

. Willing to

travel

when required. Able to work

shifts, weekends, and public holidays

.
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

Free parking Maternity leave Opportunities for promotion
Work Location: In person