Job Description

TEAM LEAD, PEOPLE & CULTURE

Job family

People & Culture / Human Resource

Reports to

CFO/CEO

Qualifications

Relevant tertiary qualifications

5-7 years of relevant experience in the wide spectrum of talent management / organisational development / HR

Responsibility

• Leading the team to enable the effective implementation of People & Culture priorities and BU specific initiatives in line with the people strategy
• Responsible for the needs assessments to identify appropriate training needs, developing training content, and facilitating training and development sessions.
• Responsible for coordination of learning and training programmes and events; and facilitation of in house learning sessions whenever necessary
• Partner with teams and business leaders to assist in coordinating employee engagement strategies and initiatives to enhance organisation culture and live the company\xe2\x80\x99s values every day
• Manage and monitor relevant audit documents & compliances, all employee-related policies (including the Code of Conduct)
• Perform special projects & initiatives as needed and perform all duties as deemed necessary for the success of the department and organisation as a whole
• Maintains an effective level of business literacy about the business unit\'s financial position, its strategic plans, its culture and its competition.

Skillset

Technical skills/knowledge :

Business Partner

• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Support leaders resolve complex employee relations issues. Conducts effective, thorough and objective investigations.
• Assists employees with regards to all HR matters

Talent Management

• Overall framework include talent systems, mentoring programs, succession planning, acquisition and more
• Good understanding of employee lifecycle
• In depth understanding in competencies & capability development
• Competent in career path & job levelling structure
• HR/data analytics

Learning & Development

• Good understanding with Development / Training Needs Analysis
• Good course & training material design & development
• Good with talent & leadership framework
• Ability to facilitate learning session

Performance Management

• In depth understanding on performance management processes
• Overall processes include framework, bell curve, 9 grids, 360 and more

Organisational Culture

• Good with eNPS
• Engagement events & communications

Employee / Industrial Relations (will be a good advantage)

• Good understanding on Performance Improvement Plan (PIP) process
• Good understanding on local authority policies (Malaysia, Singapore, Indonesia)
• Experience in handling Domestic Inquiry, ER/IR cases will be an additional point

HR Admin

• Good understanding on compensation & benefits structure (including payroll, insurance, benefits)
• Familiar with HR core processes, including (but not limited to) employment letter, visa application, and offboarding

Role specific capabilities :

• Excellent interpersonal, communication and stakeholdering skills with the ability to interact proactively with people leaders and employees at all levels of the organisation
• High emotional intelligence, discretion, integrity and open-mindedness
• Good coaching and collaboration skills
• Good analytical and problem solving skills
• Good organisational and administrative skills, strong attention to detail and ability to work autonomously and take direction as required
• Excellent written and oral communication skills
• Fluency in English is required

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