Job Description

People Services ELC Specialist - Japan Job Summary Manage employee life cycle management for SBS Japan as per their respective Service Level Agreements (SLAs) Develop expertise for ELC processes under its scope Support optimization and coordinate deployment for ELC processes of Japan Manage end-to-end Onboarding, Offboarding and Rehire process for SAKK entity in Japan and External Workforce Management for all entities in Japan Ensure that changes are correctly reflected in all related systems Manage all documents related to employee life cycle management (preparation, collection, validation, archiving) Address operational issues and follow through to resolution in an effective and timely manner Deliver operational KPIs and comply with Sanofi policies and guidelines Provide Level 2 support for this sub-processes Participate in continuous improvement initiatives The People Services ELC Specialist, Japan reports to Employee Lifecycle & Query Management Team Manager - JPAC and may be assigned a specific sub-process or geography. He / She works closely with Customer Service, HR, Legal, ITS Business Partners, Facilities management, Payroll and T&E BPO partner and HRS front line teams in countries / regions. Key Duties and Responsibilities Operation Coordinate and manage employee life cycle activities in Workday and on the ground with the various stakeholders relating to Sanofi entities within the perimeter of SBS Japan and deliver the services as per their respective Service Level Agreements Manage end-to-end onboarding process and activities, including creation of employee contracts, complete all required steps in Workday, coordinate with the various stakeholders to make an efficient and seamless on-boarding experience Manage the employee end-to-end re-hire process in Workday and administration of offline activities/scope Manage end-to-end offboarding process and activities Manage External Workforce Master Data, coordinate with the various stakeholders to make an efficient and seamless on-boarding experience Administer contract end activities, coordinate collection of assets Monitor data quality and identify potential issues and take pro-active measures Execute in compliance with Sanofi policies and guidelines Complete all activities as per the global Core Model and operational KPIs Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user Identify automation and optimization opportunities and define requirements Pro-actively anticipate operational issues Provide Level 2 support for this sub-process as per the Customer Service process in Service Now and contribute to the Knowledge Database Continuous improvement Identify process improvement opportunities through elimination of redundant activities Participate in process automation initiatives and ensure seamless adoption and transition Education Qualification Essential Graduate or Master\'s degree with HR or business administration Experience & Knowledge Essential Customer service experience Excellent English skills and Japanese language Sound proven hands on experience in HR functions Fluent in English Desirable Good and proven experience in a HR role preferably in an international multicultural environment Knowledge of other Asian languages e.g. Korean Skills & Core Competencies Essential Functional Good understanding of the end-to-end HR process and activities Good understanding of and hands on experience with HR / Human Capital Management related tools & systems Knowledge of Microsoft Office with advance level proficiency in Excel Interpersonal Ability to interact with internal and external clients in a professional manner Team player, able to work collaboratively transversally and with HRS front line teams with an end to end mindset Desirable Functional Experience in running HR services within a Business Services organization Awareness of data privacy rules Good business judgement Strong problem solving, deductive and analytical skills Interpersonal Attentive to customer needs and feedback Attentive to detail and works with precision Action oriented, delivery driven, change agent Sanofi Behaviors and Skills This position is required to demonstrate behaviors such as Stretch, Put the interest of the organization, Act in the interest of our patients and customers and Take Action. During the interview we will also be asking for examples of skills such as Strategic Thinking, Result Orientation, People Leadership (if applicable), Relationship and Influence. Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn\'t happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let\'s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our and check out our Diversity Equity and Inclusion actions at ! At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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