Job Description

Job SummaryWe are seeking a dynamic Policy Management Executive with a positive and proactive attitude to manage financial and non-financial change requests and address customer inquiries effectively. This role will primarily involve processing policy changes, handling customer requests, and contributing to projects and campaigns related to policy management. The ideal candidate will be detail-oriented, efficient, and committed to delivering high-quality service within specified timelines.Key Responsibilities:

• To process reinstatement and policy coverage/benefits changes
• To update non-financial changes like contact details and personal information update
• To process policy changes submitted by customers/agents within turnaround time
• To assist in projects/campaign related to policy management
• To provide quality work in meeting company\'s target and service standard

• High school diploma or equivalent; recent school/college/university leaver.
• 1-2 years of working experience in an insurance company, focusing on operational tasks such as policy processing and customer service.
• Familiarity with insurance policies and procedures
• Proficiency in basic computer applications, including Microsoft Office Suite (Word, Excel, Outlook).
• Team player with the ability to collaborate effectively with colleagues to achieve common goals.
• Commitment to maintaining confidentiality and handling sensitive information with discretion.

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