Job Description

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF !Objectives of the Position

• Understands business needs and translates it into quality strategies and goals for SDU Talent Acquisition, Development and Mobility Services, enhances service delivery quality, mitigates risk, gains process efficiencies, and garners service recipient satisfaction and loyalty.
• Drive process excellence in SDU Talent Acquisition, Development and Mobility Services to deliver consistent and positive service offerings with minimal variation for simplicity and quality improvement.
• Nurtures living culture of quality excellence in SDU Talent Acquisition, Development and Mobility Services community through effective stakeholder engagement.

Main TasksProcess Improvements and Project Initiatives

• Continuously reviews and improves processes to ensure ongoing effectiveness and efficiency.
• Acts as a challenger to status quo, provides neutral evaluation on current processes to identify areas for improvement and implement corrective actions.
• Leads process improvement initiatives across the SDU Talent Acquisition, Development and Mobility Services, identifying opportunities to enhance efficiency, quality, and overall performance.
• Offers various methods for simplification, harmonization, quality improvement such as kaizen, lean six sigma etc., workshops facilitation.
• Collaborates with Country teams and Hub teams to identify, prioritize, and implement process improvement projects aligned with People Cluster APAC strategic objectives.
• Explores digitalization and automation to enhance effectiveness and efficiency of quality management.
• Champions and implements quality initiatives and change management, e.g., facilitating communities of practice etc.
• Designs and establishes workflows and system platforms for effective quality management.

Quality Improvement

• Supports SDU Talent Acquisition, Development and Mobility Services in developing and implementing quality strategies, objectives, and plans in alignment with People Cluster APAC goals and objectives, BASF governance framework and best market practices.
• Assists the development and maintenance of quality measures for SDU Talent Acquisition, Development and Mobility Services. (internal performance measures and external key performance indicators framework).
• Collaborates with cross-functional teams on service offering development, process design, and service delivery, to ensure quality standards are integrated throughout the entire process lifecycle.
• Tracks and monitors improvement results (service scores improvement or efficiency savings).
• Contributes to knowledge base in creating and maintaining quality improvement knowledge articles, such as quality manuals, policies, and procedures.

Process Excellence Community

• Maintains strong relationships with HR Excellence Team
• Liaises with others/ global/ other regions/ clusters in learning the best practices and align with global processes if best suited for APAC business needs.
• Keeps up-to-date with market trends, best practices, standards, and regulatory changes, uses data-driven insights to ensure People Cluster APAC processes stays intact.

People Leadership

• Represent SDU Talent Acquisition, Development and Mobility Services in process optimization topics, projects and initiatives in KL hub, APAC region and in global context.
• Positively influences SDU Talent Acquisition, Development and Mobility Services and provides guidance, support, and coaching to help them achieve their quality goals.
• Provides mentorships
• Consistently demonstrates corporate values of Creative, Open, Responsible, and Entrepreneurial (CORE) on people leadership practices.

RequirementsEducation

• Tertiary education, minimum Bachelor of degree in HR, Business Administration or other industry.

Working Experience

• Minimum 5 years of HR experience in the Asia Pacific region.
• Experience in process improvement methodologies (Business process management, Lean Six Sigma, Total Quality Management, Kaizen etc.) or equivalent working experience
• Familiar working with HR systems (SAP, ServiceNow and SuccessFactors).
• Experienced in quality management of HR shared services and HR competence hub.
• Good analytical skills & project management competence.

Technical & Professional Knowledge

• Requires expertise and experience in quality management principles, methodologies, and tools.
• Good general Human Resources skills and knowledge in the Asia Pacific region.
• Excellent communication and people management/ development skills.
• Proficient in Microsoft Office, Excel, PowerPoint and process mapping applications.
• Fluent in speaking and written English. Knowledge of any other Asian languages is advantageous.

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has approximately 1,200 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of \xe2\x82\xac68.9 billion in 2023. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S. Further information at .Stay alert for possible recruitment fraud!
This can include fake websites, fake job offers, or contact from a person falsely claiming to represent BASF.
Remember, neither BASF nor our representatives will ever request money from a job candidate.
If you suspect recruitment fraud and BASF is mentioned, first get in touch with at BASF.A unique total offer: you@BASFAt BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That\'s what we call you@BASF. Click here to learn more.A unique total offer: you@BASFAt BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That\'s what we call you@BASF. Click here to learn more.Working at BASF: We connect to create chemistryWe are proud of strong history of innovation, which has helped make us who we are today \xe2\x80\x93 the world\'s leading chemical company. Every day, our global team of over 120,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge.The right people are crucial for our sustainable success. We aim to form the best team by bringing together people with unique backgrounds, experiences and points of view. Our differences make us stronger and more vibrant. And an open, creative and supportive work environment inspires us to achieve exceptional results.About BASFFind out what BASF has to offer as an employer and why you should join our team.Your applicationHere you find anything you need to know about your application and the application process.Contact usYou have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.Please note that we do not return paper applications including folders. Please submit copies only and no original documents.For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation, and enhance our teams\xe2\x80\x99 performance.Join the team and connect with more than 117,000 other minds.Kuala Lumpur, 14, MYBASF Asia-Pacific Service Centre Sdn. Bhd.Human ResourcesPermanent98006ATS_WCMS_WEBFORM

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