:Responsible for driving and nurturing an environment of operational excellence and continuous process improvement.
Collaborate with internal stakeholders in marketing, legal & compliance, risk and operations to identify key pain points, opportunities in product development as well as coordinate planning to launch products and campaigns to market.
To manage end-to-end process from ideation to completion i.e. assessment and viability, system requirements and UAT testing involvement, supporting distribution channels, post product launch monitoring, reporting and analysis.
Ensure compliance with regulatory requirements and industry standards throughout the product lifecycle including product onboarding, documentation maintenance, and training.
Analyze and address data from various sources to drive operational excellence and risk mitigation.
Monitor and report product performance (both financial and non-financial) and conduct regular reviews to identify areas for optimization and improvement.
Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting.
Drive process improvement as part of re-engineering efforts, defining current state, identifying gaps/opportunities and mapping solutions.
Implement process efficiency and well managed improvements through collaboration with team members, partners and stakeholders.