Drive and support initiatives on core & non-core ancillary products and services across AirAsia groups such as baggage, seats, insurance and other ancillary products and services.
Support and guide AOC Ancillary teams in terms of overall Ancillary business
To support the creation of additional touch points for sales on Ancillary related products.
Handle, manage and track the progress of special projects related to which requires support from internal and external teams and ensure that the initiatives are seamlessly executed throughout AirAsia Group.
Identify ideas, and new ancillary revenue sources and define a suitable strategy for AirAsia to implement them.
Develop and follow-through on a comprehensive road-map and project tracker by prioritizing the project pipeline.
Propose solutions to improve sales performance on sales channels such as AA.com, mobile, check-in counters, kiosks, live chat and other applicable channels.
To support activities involving approving ancillary-related invoices and commissions.
Role as a key driver for commercial product executions across AirAsia Group.
Requirements
Bachelor\xe2\x80\x99s degree (or equivalent) in operations management, business administration, or related field.
Proven work experience as Operations Manager or similar role
Knowledge of organizational effectiveness and operations management
Experience budgeting and forecasting
Excellent communication skills. Making sure that communication is working well between all the different departments
Familiarity with business and financial principles
Excellent presentation skills, delivering results and ideas to different stakeholders in the business, including senior management and other members of staffs
Good problem-solving skills. Able to think outside of the box and come up with quick solutions to problems.
Able to keep one eye on the competition, staying up-to-date where necessary
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
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