Job Description

Product Expertise & Knowledge Management

-- Develop and maintain deep, up-to-date knowledge of assigned products: ingredients/mechanism, indications, contraindications, usage guidelines, benefits vs competing products, regulatory status, safety profile, etc. This allows you to serve as a credible resource internally (sales, marketing) and externally (healthcare professionals, pharmacies, clients).

Market & Customer/Healthcare-Professional Engagement

-- Engage with healthcare professionals (HCPs), pharmacists, clinics/hospitals, distributors or pharmacies to promote products, deliver product presentations or training, answer technical or clinical questions, and provide accurate product information.

Sales & Market Development

-- Support sales efforts for your product portfolio: identify potential customers/accounts or distribution channels, propose and negotiate supply or purchase agreements, follow up orders, and help achieve sales targets for your assigned territory or segment.

Product Launch & Promotion Support

-- Work with marketing & sales teams to plan and support product launches, marketing campaigns, educational events or seminars, promotional materials, and awareness programs (e.g. disease awareness, product benefits).

Market Research & Competitive Intelligence

-- Monitor market trends, competitor products, regulatory developments, customer/market needs; analyze and report findings to help shape marketing strategy, product positioning, and future product development.

Feedback & Post-Marketing Surveillance / Support

-- Collect feedback from customers / HCPs / pharmacies on product performance, side effects, acceptance, usage patterns; report to relevant internal stakeholders (regulatory, quality control, product management) to support continuous improvement and compliance. (Especially relevant in pharma, where safety, regulation, and compliance matter.)

Documentation & Compliance

-- Prepare and maintain required product documentation: specifications, product information sheets, training materials, presentations; ensure compliance with regulatory standards and company policies when promoting or distributing products.

Cross-Functional Collaboration

-- Work closely with sales, marketing, regulatory affairs, distribution/operations, and possibly R&D teams to ensure alignment of product strategy, launch, supply, marketing, and customer support.
Desired Skills & Qualifications

Typically, a Product Specialist at a pharmaceutical company like Pharma-D would have:

Bachelor's degree (or higher) in life sciences, pharmacy, biomedical sciences, medical sciences, or a related field. Strong understanding of pharmaceutical products, therapeutic areas, medical/clinical knowledge relevant to the products. Good communication, presentation, and interpersonal skills -- able to explain technical/clinical information clearly to different stakeholders (HCPs, pharmacists, internal teams). Sales, negotiation, and customer-oriented mindset: comfortable engaging with clients/customers/health-care professionals to promote products, close orders, and build relationships. jobs. Analytical skills: ability to study market trends, customer feedback, competitor products; draw insights to guide product strategy or marketing approaches. Ability to prepare documentation, presentations, product materials; good organizational skills, self-motivated, able to work both independently and in teams. (Preferably) experience in pharmaceutical sales or product-specialist roles, understanding of regulatory requirements, compliance, and ethical standards in pharma context.
Job Type: Permanent

Pay: RM3,500.00 - RM4,200.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person