Job Description

Primary Skill : REST API
Secondary Skill : SQL
Other Skills : Web-Based Development
Location: Malaysia- Kuala Lumpur (Amdocs Site)

Talent Acquisition: Erik Erik Triaji
Required Travel : Minimal

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers\xe2\x80\x99 innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers\xe2\x80\x99 migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at

In one sentence

As a Professional Services Specialist at Amdocs, you will be part of a group of highly trained product experts responsible for end-to-end product deployment of our multi-vendor, multi-technology network optimization platform.

What will your job look like?

• Review technical requirements with internal and external customers to provide the best solution according to customer needs
• Participate in all technical aspects of product implementation and involved in end-to-end deployment of Amdocs products
• Onsite customer facing throughout all phases of the project lifecycle
• Provide post deployment trainings and workshops to customers to drive product usage
• Monitoring, troubleshooting, and working closely with R&D to resolve all functional and performance related matters
• Supporting pre-sales activities and POCs
• Develop documentations and best practices
• Participating towards process improvements to enhance team and individual productivity / efficiency

• Bachelor\xe2\x80\x99s degree in Computer Science, Engineering, IT or equivalent
• Exceptional communication skills
• Minimum 3 years of hands-on web-based development experience
• Experience performing GIS web-based development with web mapping JavaScript libraries (e.g. Leaflet)
• Experience with REST and web services
• Basic knowledge in databases (e.g. Oracle, MySQL, Postgres, MariaDB, Cassandra)
• Strong knowledge in any scripting languages (e.g. Python, PHP, Bash, Powershell)
• Strong analytical and troubleshooting skills
• Ability to collaborate with various stakeholders to get quick resolution of technical matters
• Skillful in building trust and confidence of stakeholders with high quality and timely deliveries
• Flexibility with working across multiple time-zones based on project requirements
• [Region Specific Role] Ability to speak and read Mandarin is a requirement to support the Taiwan region

• Latest technologies in the market (e.g. Cloud deployment [AWS, GCP, Azure] and deployment methodology [CI/CD, Kubernetes, Docker]
• Latest project deployment methodology (e.g. Scrum, Agile, Devops, Sprints)
• Collaboration with multi-international customers and teams across the globe
• Clear career progression and growth within the company
• Joining an ever-expanding organization with extensive training programs designed for your role

• Knowledge in Telecommunications and Radio Network technology (3G,4G,5G)
• Experience with Python, Java or R programming language
• Experience with enterprise databases: Oracle
• Experience working with geospatial analysis JavaScript libraries (e.g. turfjs)
• Experience with Elastic Search (API and the Query DSL)
• Knowledge of Machine Learning
• Excellent integrate, problem solving skills and ability to work independently
• Excellent written/verbal communication and interpersonal skills required
• Willing to adapt to new systems

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