Job Description

JOB DESCRIPTION:

Abbott Nutrition is global leader in the provision of high-quality branded nutrition products to consumers. Abbott Nutrition is changing its ERP platform from BPCS to SAP. However, with this change there are certain new digitization opportunities that have emerged.

For example- In the BPCS system there were PII (Personally Identifiable Information) data being stored however in the new SAP platform there will be no PII data being stored. Which brings up a need to develop an OMS (Order Management System) to enable order entry for certain segment of customers. This OMS will integrate with 3rd party systems and SAP (for financial data)

Abbott is seeking an experienced Program Manager to drive the program across multiple markets. The Program Manager will be a key member of the Pacific Asia IT team helping lead transform the Order to Cash space.

The Program Manager will:

Develop, execute and manage Boundary system solution projects within the defined scope for regulated systems within the Software Lifecycle for the healthcare industry complying to regulations around Customer/Product Data, Data Privacy, Cybersecurity, SOX and others.

Develop and execute a work plan using an agile project management methodology by obtaining authorized resources to ensure all activities are performed.

Gather lessons learned and obtain final project approval from sponsor and stakeholders.

Become part of a core central team that works with multiple countries to help deploy the solution.

Coordinate, communicate and report on the project progress to the SAP program manager

Analyze processes, recommend improvements, and write process documentation

Expedite, manage and coordinated a multitude of interrelated IT project activities within the constraints of human and financial resources and changing priorities to ensure the successful completion of projects.

Core Job Responsibilities of the Program Manager

Initiate and Plan IT Projects: Works with business and IT management to establish project goals, objectives and deliverables.

Project Control: Assess the degree to which changes to scope, issues and risks will affect projects working with department, management and sponsor to gain agreement for resolution. Measure performance to assure the project is progressing as compared to original plan and budget

Executing and Closing Projects: Develops and executes a work plan obtaining authorized resources to ensure all activities are performed. Gather lessons learned and obtain final project approval from sponsor and stakeholders.

Project Communication: Communicate project progress by producing project reports to provide timely and accurate project status and decision support information to Project Team and Department manager

Resource and Team Management: Coordinate resources to ensure project needs are addressed and effectively assign tasks and deliverables to team members based upon their abilities.

Quality Management: Responsible for compliance with applicable Corporate and Divisional Policies and procedures

Programme/Portfolio Management

Provide program management oversight to the Abbott portfolio of projects to ensure that:

The health and wellbeing of the portfolio of assigned projects is maintained;

Projects deliver on time and to budget and any required remedial action is taken;

Aspects of project performance that needs attention are acted on;

Project Managers provide accurate information and take responsibility for the delivery of their projects;

Abbott Project Management methodology is utilized to manage assigned programs through all phases of the project life cycle to implementation;

Inter project dependencies are maintained

Any changes to projects (time, scope, resources, etc) are qualified as to impact on the overall portfolio

Project Sponsor is kept informed and updated on all project progress;

Business units have visibility of the project portfolio; its performance and can make informed decisions.

Reporting and Review

Manage the reporting and review process for the Abbott portfolio of projects to ensure that:

Each project is reported on to the Project Sponsor, SAP Programme Office and appropriate steering committees as required by relevant policies and procedures;

Visibility of the performance of the portfolio of projects is maintained through pan-Abbott reporting;

Exceptions are highlighted and any slippage against the project plan and appropriate mitigation strategies are advised to the Project Sponsor, PMO and appropriate steering committees;

Project Quality Assurance (QA) reviews and Post Implementation Reviews (PIRs) are performed as required.

Project Management

Ensuring the project is completed on time, within budget and with the agreed deliverables

Responsible for managing the overall Project Delivery, ensuring delivery plans are defined, resourced and achieved. Will define the delivery approach, agree priorities and resolve key delivery issues.

To help engage the project sponsors to ensure that appropriate business resources are made available as required.

Provide day-to-day direction and leadership for the Solution Lead, OCM Lead, Process Lead and the Business Lead

Developing and implementing corrective plans when the above is not achieved

Ensuring all parties are fully aware of the timing and dependencies of tasks to be performed

Management of financial expenditure within the agreed budget

Managing resource acquisition and allocation: including people, equipment, tools, etc.

Ensuring the proposed business processes are fit for purpose and future-proofed for the business.

Managing the project scope include scope change requests

Providing proactive assistance in managing stakeholder expectations and communicating to management and employees

Manage timely resolution of problems and issues-Manage dependencies, knowledge issues, opportunities and communications across project teams

Escalate issues or risks that cannot be promptly resolved to the Project Sponsor or Steering Committee as appropriate

Consolidate reporting from Solution Lead, OCM Lead, Process Lead and the Business Lead and monitoring and reporting to both the Steering Committee members and the Project team

Ensuring Abbott project standards are followed, particularly with reference to project deliverables

Maintenance of the Project Plan - Maintain the sense of urgency across all project activity

Issues log maintenance, monitoring and progressing

Organizing regular meetings, plus the taking and distribution of minutes

Organizing workshop facilities and participants

Participating in workshops to record, review and subsequently log issues.

Managing the Business Readiness Assessments.

Managing the cut-over and go-live activities.

Publishing the project communications as required

Confirm the project's relative priority, and assist accordingly in resolving conflicts re. budgeting, resourcing etc

Coordinating and maintaining project documentation and reporting requirements

Project budget maintenance, monitoring and exception reporting

Raising and logging of purchase requisitions

Collating, authorizing and logging of consultants timesheets

Deliver all project reporting and budgeting in accordance with Abbott's standards for project reporting. Reporting will include reporting against time and cost baselines, reporting of risks and issues, and tracking of project deliverables and activities against baselines.

Skill, Education, Experience

Bachelor degree in Business, Computer Science or related discipline.

8+ year experience in project management, business systems analysis, or software development preferred

2+ years experience in supporting ERP roll out

Proven experience in managing integration projects

Proven functional understanding of order to cash processes

Proven experience in overseeing the direction, development, and implementation of packaged software solutions

Strong knowledge of software quality assurance best practices and methodologies

Having PMP certifications will be an added advantage

Candidate will be providing support for regulated systems requiring strict adherence to SDLC policies and procedures.

Candidate having working experience on regulated systems complying with Customer/Product Data, Data Privacy regulations

Key Competencies Requirements

Managerial

Manage project resources and stakeholder management

Behavioral

High customer orientation and sense of ownership and strong focus on business outcomes

Openness to continuous learning, working on new tools/technologies & platforms, and building improvements on their technical products

Comfort with collaboration, open communication and reaching across functional borders

Functional/ Technical

At the department level or provides assistance to Program or Project managers on SAP program

Make decisions that impact project level activities. Influence project level budget

The salary for this role is between: N/A

JOB FAMILY: IT Services & Solutions Delivery

DIVISION: GIS Global Information Services

LOCATION: Malaysia
Selangor : Imazium, No. 8, Jalan SS 21/37

ADDITIONAL LOCATIONS:

WORK SHIFT: Standard

TRAVEL: No

MEDICAL SURVEILLANCE: Not Applicable

SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)