Job Description

Position: Program Manager

Salary up to RM8000

Location: Penang Bukit Mertajam

s:

• Manage and own the respective business accounts (customer centric).
• Responsible for the business engagement process, customer care, contract agreement, RFQ (quotation), NPI, Mass production and financial aspects.
• Escalation points of contact for commercial, operation, quality and delivery.
• Customer engagement and coordination of product life cycle activities. Development and submissions of all aspects of quotations (RFQs).
• Develop internal short and long-term goals for growth, profitability, process and system enhancements.
• Responsible for Customer Satisfaction Index (CSI, MOR, KPI) and TQRDC-EB indicators.
• Work closely with customer to achieve their goals in pricing, technology requirements and business models (VMI, CTO, DTL, Hub).
• Manages all areas of NPI/FA/Mass Pro activities with extensive teamwork and interaction across multi-functional teams. Interpret customer product requirements (BOM, drawings, processes), material sourcing, material costing, engineering readiness (DFX, tooling), project scheduling/critical path analysis, qualification requirements, packaging requirements and deliveries.
• Manages process, product, material and engineering changes between the customer, suppliers and internal functions.
• Very experienced in managing both local and international based customers.
• Extensive knowledge in financial management (forecast preparation, P and L).
• Assist in the development of business plans, strategies and approaches to take advantage of business opportunities.
• Flexible, creative, resourceful and energetic.

• Candidate must possess at least a Bachelor\'s Degree, Post Graduate Diploma, Professional
• Degree, Engineering (Mechanical) or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably contract manufacturing experiences.
• Able to speak in Mandarin and English

Agensi Pekerjaan Seer Sdn Bhd