Overall responsible for on time delivery of meals to the flights and the smooth operations of the ware-washing and equipment setting activities.
Key Accountability
Responsible for OTP delivery of meals which are in accordance with agreed specifications and flight schedules
Manage the Cabin Services Department including the Flight Management System;
Manage the Ware-wash & Equipment Setting Department;
Management of inventory par levels, depletion rate and date & pilferage/waste
Controlling manpower, capital and operating budgets including other consumable expenses
Optimization of budget against P&L yield on all processes which involves a constant periodical review of current practises "
Achieve the highest staff productivity possible, maximise machines & equipment usage and ensure they are used safely, efficiently and correctly including proper maintenance; and Responsible for all audits conducted by internal or external parties
Responsible for ensuring compliance on all operating SOP especially international Food & Safety practises
Responsible for the management of overall facility cleanliness, hygiene & safety and Responsible of ensuring FM ppm is conducted to maintain overall building & equipment optimization
Qualification & Experience
At least a recognized university degree preferably in Manufacturing or Business Administration. Additional accreditation such as Lean management or Six Sigma are welcomed.
At least 10 years\' experience in F & B industry in a managerial position and in a mass catering environment.
Skills & Knowledge
Knowledge in Food Safety Management System ISO 22001, Quality Management System ISO 9000, Occupational Safety & Health Act (OSHA), HALAL Management System & Aviation Security;
Knowledge in Lean, Six Sigma, Kaizen and etc for optimal work operations efficiency and best practises and of all governmental requirements to operate F&B businesses
People Skills, working well with customers & stakeholders, initiatives in implementing staff and operational productivity and sustainability programs, awareness of environmental issues and climate change; and
Ability to manage resources and infrastructure effectively.
Up to date with the latest industry practice and market trends whilst maintaining a close relationship with industry leaders
Management of inventory par levels, depletion rate and date & pilferage/waste and excellent P&L management to ensure target KPI is delivered
Key Challenges
Managing approved financial, operating, capital and manpower budgets and close monitoring of P&L monthly in the face of escalating raw materials and manpower costs; driving performance-based culture working hand-in-hand with the Staff Union, meeting KPIs and always thinking ahead of potential challenges in an ever-changing environment; passing all hygiene and operational audits conducted by clients and authorities
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