Job Description

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people\xe2\x80\x99s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.The PositionJob Summary:The Intern will work closely with the Delivery Management community to identify areas of improvement and propose solutions to enhance the resource management processes. The Intern will be responsible for analyzing time and material contract capturing, categorizing and helping work with the extension of the contract. Additionally, the intern will oversee assignments with products and organize chapter related activities.Key Responsibilities:Possess familiarity with product backlog managementEngage product stakeholders and understand the requirements and coordinate related events and activitiesAssist with the development and maintenance of ServiceNow workflows, reports, and dashboards.Create and deliver presentations on deliverables for initiatives to stakeholders.Please note that the responsibilities mentioned in this job description are not exhaustive and the role may require additional tasks as assigned by the supervisor later.Requirements:Bachelor\'s degree in Computer Science, Information Technology, or related field.Excellent analytical skills and attention to detail.Eager to learn collaborative tools (Lucid Sparks, Trello and g-suite)Strong written and verbal communication skills.Ability to work independently and as part of a team.Ability to think critically and propose solutions to complex problems.Willingness to work extra hours to meet project deadlines.A strong grasp of service management and proficiency in utilizing the ServiceNow tool would be advantageousWho we areAt Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we\xe2\x80\x99ve become one of the world\xe2\x80\x99s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.The Roche Services & Solutions as well as People Support Solutions organisations located in Kuala Lumpur provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the APAC region. Today Roche employs altogether around 1100 employees in Malaysia.Roche is an Equal Opportunity Employer.

Roche