Job Description

We have a permanent role as a

Project Manager-Application Support

to be based with an

international financial institution

. This job will be based in

Putrajaya

and we strictly prefer local (

Malaysian

) candidates.

We are hiring a project manager to support our technology operations and risk services team in Malaysia. This role is ideal for someone with a strong background in

incident management, change control, vulnerability tracking,

and coordination of system access processes in a dynamic enterprise IT environment. You will work closely with technical teams to ensure stability, risk mitigation, in compliance with regulatory and security standards.

Key Responsibilities:

Leading day-to-day incident management, ensuring timely resolution and communication of production issues. Track and manage vulnerabilities across systems, ensuring proper plans are in place and executed for remediation. Coordinate and follow through on change requests, especially those related to security patching or vulnerability fixes. Manage NPID accounts, ensuring timely password rotation and compliance with security policies. Monitor SLAs an ensure in line with enterprise IT and security standards. Provide regular reporting on incident trends, open risks and change requests.

Requirements:

Extensive experience in IT with strong knowledge of Capital Markets including Fixed Income Products ((FX, Cash, Derivatives, Structured Products, Commodities and Futures). Solid experience in technology support of Capital Markets trading and related functions. Knowledge of Fixed Income trading activities (Pricing, booking, execution, live risk, market risk, etc.), market data feeds. Excellent verbal and written communication skills and good temperament, with the ability to face off to challenging trading clients. Ability to manage the priorities, book of work / open issues from trading desks and work across IT and external vendors to capture, track, status update and drive issues to resolution. Solid Linux, SQL, and any scripting language (Shell, Perl, Java, Python, etc.) Experience with Database, Linux, Windows and basic infrastructure. Good Knowledge of enterprise scheduler platforms and monitoring tools (i.e. Control-M, Geneos, Tableau and Service Now). Working knowledge of underlying infrastructure and interoperability (servers, storage, network, middleware). Solid knowledge of and experience ITIL implementing Service management practices (Event, Incident, Problem and Change management activities). Production data Analysis using Service Now, Powerpoint presentations, MS Excel charts.
Job Type: Full-time

Pay: RM10,000.00 - RM16,000.00 per month

Benefits:

Cell phone reimbursement Dental insurance Free parking Health insurance Maternity leave Opportunities for promotion Parental leave Professional development Vision insurance Work from home
Application Question(s):

How many years of Capital Markets hands-on working experience do you have? How many years of Linux hands-on working experience do you have? How many years of SQL hands-on working experience do you have? How many years of scripting language (Shell, Perl, Java or Python) hands-on working experience do you have? How many years of enterprise tools (ServiceNow, Geneos, Control-M or Tableau) hands-on working experience do you have? How many years of CI/CD pipeline hands-on working experience do you have? How many years of automation (Jenkins, GitHub or Nexus) hands-on working experience do you have? How many years of cloud environment (AWS or GridGain) hands-on working experience do you have? How many years of root cause analysis hands-on working experience do you have?
Work Location: In person