Job Description

• Attend to customer complaints, conduct investigation and communication reply and update case status to management.
• To ensure compliance to customer audit requirements. Coordinate with process owners (production, QC, sales & other related department) to ensure that all SOPs and records are up to date for customer audits.
• Implement and monitor food safety management system related activities stated in the PRP, HACCP or FSSC22000 manuals including timely submission of sample for food safety program and document controls.
• Ensure successfulness application/ renewal of food safety system related certificates including FSSC22000, GMP, HACCP, Non-GMO Supply Chain, IVA cert, AQIS Permit, Halal, Kosher, Health cert, Free Sale cert etc.
• To coordinate and verify that all critical equipment and machines sanitation and cleaning program are fully implemented in accordance to GMP & HACCP requirement.
• Monitors and ensure proper documentation (recording and filing) of every sanitation and verification works.
• Conduct GMP audit and liaise with process owners on deadlines for corrective actions.
• Coordinate the in-house pest control system including monitoring of pest inspection records, identification of pest infestation activity, and investigation of pest source and recommendation of pest proofing activity and ensure continuous implementation and monitoring pest control program in the business unit.
• Conduct food safety training to increase staff awareness on food safety related matters including GMP, HACCP, FSSC22000, Pest, Allergen, Non-GMO etc.
• Assist Internal Auditor in conducting supplier audits or Internal Company Audits.
• Conduct R & D studies/ activities related to quality assurance, food safety and food quality.
• Implement and participate in TQM activities in order to achieve sustainable continuous improvement and finally customer delight.
• Other additional jobs as and when requested by Department Head

Job Specification:

• Degree in Food Science, Food Technology, Food Management or Food Study and microbiology related course.
• Preferable 1-2 years working experience, fresh graduate encourage to apply
• Skills required : computer literate, good communication, strong leadership, good analytical and problem solving.
• Candidate must be matured, able to work independently & physically fit manufacturing working environment.
• Candidate possessed own transport and valid driving license
• Candidate willing to work at Pulau Indah

Job Type: Full-time Salary: RM2,500.00 - RM3,500.00 per month Benefits:

• Additional leave
• Dental insurance
• Free parking
• Health insurance
• Parental leave
• Professional development

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay
• Yearly bonus

Ability to commute/relocate:

• Port Klang: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

• driving license (Preferred)