Job Description

Role Overview

Senior

As a Quality Assurance Engineer, you will play a critical role in ensuring the quality and reliability of our products. You will lead testing initiatives, implement automated testing strategies, and mentor junior team members, contributing directly to Elevatek's long-term business goals. This position offers the opportunity for professional growth and skill-building in automation technologies, allowing you to make a significant impact on our quality assurance processes.

Junior/Intermediate (Fresh graduates are welcome)

As a Quality Assurance Engineer, you will be responsible for preparing and executing test plans and test cases, identifying defects, and supporting the QA team in delivering high-quality software. You will work closely with developers, senior QA engineers, and product teams to validate functionality, usability, and performance across various platforms. This role offers an excellent opportunity to enhance your expertise in both manual and automated testing while contributing to process improvements and upholding Elevatek's quality standards.

About Us

We strive to become a competitive force in the testing services industry, we seek passionate QA professionals who are committed to excellence, innovation, and automation. Join us in our mission to enhance user experiences through rigorous quality assurance practices while fostering a collaborative and growth-oriented environment. Company Website: https://www.synatix.biz/ | Linkedin: https://www.linkedin.com/company/synatixbiz

Why Join Us?

Growth Opportunities: We prioritize your professional development and QA certifications with training for enhancing manual and automation skills and advancing your career path. Collaborative Culture: Be part of an innovative and supportive team environment where your contributions are valued, and teamwork is encouraged. Impactful Work: Play a vital role in elevating the quality of our products, directly impacting user satisfaction and business success. Flexible Working Arrangements: We support work-life balance through a hybrid working model giving you flexibility and the opportunity to collaborate closely with colleagues. Comprehensive Benefits: Enjoy a competitive salary, performance-based annual bonuses, and a robust benefits package that includes Annual Leave, Medical Leave, Medical Reimbursements, Insurance Coverage, Wellness Reimbursements, Parking Subsidy, Monthly Team Lunch Reimbursement, Company Treats (e.g., Lunch/Tea Time), Annual Dinner & Monthly Staff Engagement Activities.

Key Responsibilities

Senior

Test Automation: Design, implement, and maintain automated test frameworks using tools such as Testim, Postman, JMeter, Selenium and others to optimize testing efficiency and coverage. Testing Strategy Development: Collaborate with cross-functional teams to develop comprehensive test plans that address functional, performance, and usability aspects of our platforms (desktop, mobile, iOS, Android, API). Testing Execution and Reporting: Execute manual and automated tests, track and manage defects using a bug-tracking system, and produce detailed test reports adhering to QA standards. Mentorship and Team Collaboration: Mentor junior QA team members, fostering a culture of continuous learning and improvement in QA practices. Root Cause Analysis: Conduct thorough analyses of defects to identify root causes and collaborate with development team to solve the issue. Participate in Design Reviews: Engage in software design reviews to provide input on quality and testability of new features, ensuring alignment with user expectations. Continuous Improvement: Proactively identify areas for improvement in the testing process, recommending new tools, techniques, and strategies to enhance overall quality."

Junior/Intermediate

Test Execution & Defect Management: Execute manual test cases, report defects, and track them using a bug-tracking system to ensure high-quality software delivery. Test Plan & Case Preparation: Create and maintain test plans and test cases based on functional and business requirements. Collaboration & Support: Work closely with developers, senior QA engineers, and product teams to validate software functionality, usability, and performance across platforms (desktop, mobile, iOS, Android, API). Basic Automation Testing: Gain hands-on experience with automation tools like Testim, Postman, JMeter, and Selenium under guidance, contributing to automated test execution. Root Cause Analysis: Analyze defects and reproduce issues to help identify root causes in collaboration with senior QA, QA lead and development teams. Participate in Design Reviews: Join requirement and design review discussions to gain insight into testing strategies and improve test coverage. Process Improvement & Learning: Continuously develop QA skills, stay updated on best practices, and contribute to refining testing processes within the team.

Requirements

Senior

Must-Have Skills

A minimum of 5 years of experience in software quality assurance, with minimum 3 years hands on experience in automation testing. Proficiency in automated testing frameworks (e.g., Selenium, JMeter). Have advanced skills in Postman or experience in creating custom test scripts. Strong understanding of QA methodologies and testing processes. Actively involves in Agile ceremonies such as sprint planning, grooming, daily standup, demo and retrospective). Experience with defect management and test case management tools (e.g., JIRA, TestRail). Excellent analytical and problem-solving skills. Strong communication (oral and written) and interpersonal skills.
Nice-to-Have Skills

Familiarity with continuous integration/continuous deployment (CI/CD) pipelines. Knowledge of programming languages such as C# and Java. ISTQB or equivalent certification in software testing. PSM / CSM or equivalent certification in software testing. Familiar with BDD / TDD framework. Experience with cloud environment like AWS and Azure.
Job Type: Full-time

Pay: From RM3,700.00 per month

Benefits:

Health insurance Maternity leave Meal provided Opportunities for promotion Parental leave Professional development Work from home
Work Location: In person