Job Description

Job Responsibilities

Handle and resolve customer complaints and coordinate customer visits. Manage supplier quality issues and follow up on corrective and preventive actions. Monitor daily quality control activities -- incoming, in-process, and outgoing inspections. Prepare and verify Certificates of Analysis (COA) for outgoing products. Maintain and control quality documents, including Manuals, Procedures, Work Instructions, and Forms. Arrange and manage Quality Controller shift schedules. Monitor calibration activities for all measuring and inspection equipment. Assist in conducting internal quality audits and coordinate audit findings. Participate in New Project Development Meetings and review customer specification change notes. Conduct internal quality-related training for production and QA staff. Support the Management Representative in implementing and maintaining the Quality Management System (ISO 9001). Compile and analyze QA/QC performance data and objectives. Participate in Management Review meetings and contribute to continuous improvement initiatives. Perform any other duties as assigned by the superior or management.
Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Work Location: In person