Job Description

Tasks

• Position Summary
• The Quality Management Representative (QMR) is responsible for supporting the legal entity Quality, Health, Environment and Safety management systems in the establishment, implementation and maintenance & improvement of the Integrated Management System (IMS) of T\xc3\x9cV S\xc3\x9cD offices in his/her capacity and ensure that corporate directives for IMS initiatives are complied with and effectively managed.
• Key Responsibilities:
  • Works with ASEAN Quality Management Representative to support establishment, implementation and maintenance of the IMS and other quality programs.
  • Provides updated information as requested quality, laboratory, environment, and safety reports on the performance of the IMS, on its effectiveness, adequacy, and suitability.
  • Assists the Deputy QMR with the supervision and further development of the IMS to enhance efficiency and effectiveness in compliance to documented procedures and guidelines.
  • Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes, and procedures to aid and improve operational performances.
  • Implement all relevant procedures described in the Management Systems (ISO9001, ISO/IEC17025, ISO/IEC17020, ISO/IEC17065, ISO45001, ISO/IEC27001, ISO14001 & related national/international standards) and ensure compliance.
  • Ensure that the IMS and documented procedures and instructions are updated, revised, and modified to meet the needs of internal audit system and external certification bodies.
  • Ensure that all necessary systems and procedures are in place to satisfy all internal customers and external customers\xe2\x80\x99 requirements and includes internal and external audits.
  • Monitor audit findings and ensure all CAPAs are addressed in timely manner with no overdue status.
  • Monitor company certification and accreditation certificates status.
  • Provide training in all aspects of the Quality, Health, Environment and Safety management systems and application of procedures and instructions.
  • Investigate and record customer complaints regarding services performance, specifications and reliability of testing, inspection, and certification outcome.
  • Compile quality management reports, manage non-conformity and recommend continuous improvement activities.
  • Assists ASEAN QMR in processing system-related complaints/customer feedback, and in monitoring and driving appropriate corrective and preventive actions to improve the Quality, Health, Environment and Safety
  • Contribute to new business initiatives and projects and review and communicate the impact on Quality activities
  • Keep senior management abreast of significant developments identified during quality control activities.

• • Bachelor\xe2\x80\x99s degree required, with at least 3 years relevant working experience Quality Assurance management experience.
  • Proficiency in Microsoft Office applications especially power point, excel and words.
  • Knowledge in SAP system is an advantage.
  • Good time management and coordination ability.
  • A proactive team player with the ability to work independently within challenging timelines.
  • Meticulous, efficient, and resourceful with a can-do attitude.
  • Ability to influence and motivate others with strong communication skills.
  • Analysis, critical-thinking and problem-solving skills to review management systems, find lapses and pose solutions to those gaps.
  • Familiar with quality standards and processes to follow corporate and local regulations is an advantage.
  • Fluent in English and Bahasa Malaysia language.