Job Description

Requirements:

• Minimum completed Form 5 level / Secondary School education
• At least 2 years' of experience
• Able to speak good English and Bahasa Malaysia, and preferably other language / dialects such as Mandarin / Hokkien or Cantonese
• High standards of personal appearance, well groomed
• Warm and friendly personality, courteous and caring
• Excellent communication skills
• Well organised with ability to multitask
• Computer literate
• Dependable
• Good team player

Remuneration:
Basic: RM 1,500 to RM 3,000 including product/voucher sales commissions
Benefits: EPF, Socso, EIS
Attendance allowance of RM200 per month.

Working hours- 6 days' work week (1 days rest day per week) **does not fall on Saturday or Sunday, falls on weekdays only.

Operating Hours: Monday to Sunday 9am to 10pm

**Hostel/ Accommodation is provided. Scopes:

• Meet & greet customers and attend customers' enquiries timely, friendly and professionally from walk in until the customers leaves
• Manage all reservations matters
• Handle all phone calls, text messages as well as emails in a timely manner
• Handle payments and take care of the cash with high caution
• Handle customer complains
• Manage membership details
• Attend other party enquiries and pass message to relevant person in charge eg: suppliers, hotel management/ landlord, gov authorities, etc
• Attend sales training and always well prepared with product knowledge and up to date sales info.
• Actively support event matters including members invitations, deck set up, gift preparations, and at different locations when necessary as assigned by management.
• Take care of the retail and wellness products as well as reception and office stocks.
• Monthly stock check and provide stock requisition list to branch manager/ supervisor/ senior
• Proper care of office devices eg: laptop, phone, speakers, tv etc.
• Assist in festival/ theme decorations set up as well as dismantlement.
• General administrative work and key in reports as required by management. Experience Required: Min 2 Year/s