Incoming calls are attended to in a timely and courteous manner and directing them to the relevant personnel/ department. Calls to be picked up within 3 rings.
Opening door for visitors/ employees
Ensure visitors are attended to and logbook updated
Usher the visitors to the waiting lounge/ boardroom and check with them if they would like to have any drinks.
Coordinate mails and couriers. Mail sorting and distribution in a timely manner.
Check and receive parcels, logbook updated and direct to the receiving room and inform the respective personnel to pick them up.
Arranging international courier including booking/ arranging pickup and packing
Keep the reception area tidy and clean
Assist with meeting room service/ townhall request
Assist the new hirer on/ off boarding
Event management for office activities
Manage birthday goodie bag
Manage employee engagement stocks
Raise PR/PO in the SAP system for different business units
Check pantry supplies and place monthly orders
Check office supplies at the utilities area and replenish when necessary
Liaison with building management for administration matters eg. season parking
Assist with annual fire evacuation exercise
Assist with facilities and maintenance
Filing
Other ad-hoc tasks
Job Requirements:
Excellent verbal communication
Good telephone communication etiquette
Organized and resourceful
Customer-focused/ Excellent customer service level
Active listener
Adept at prioritizing, scheduling, and multitasking
Ability to handle office equipment (e.g., the telephone system, printer)
Fast and eager learner
3 to 5 years of experience in Receptionist roles is preferred