Receptionist (setapak)

Kuala Lumpur, Malaysia

Job Description


Key Responsibilities:

  • Greeting patients and visitors and ensuring they are registered and checked in.
  • Answering and directing phone calls, scheduling appointments and managing the appointment system.
  • Scheduling, rescheduling or cancelling appointments as needed.
  • Scheduling follow-up appointments and providing message reminder such as:
- 6 months scaling & c/up
- 4 or 6-week follow-up braces patient.
  • Assisting patients in filling out information forms.
  • Handling patient records, including data entry and maintaining patient confidentiality.
  • Handle and filing patient photos of treatment.
  • Follow up the lab on the cases that the clinic submits.
  • Verifying methods of payment, collecting payments and preparing bills.
  • Maintaining a clean and organized reception area.
  • Manage petty cash for clinic in charge.
  • Providing exceptional customer service to all patients and visitors
  • Other tasks as assigned by the office manager or dentist (doctor).
Responsibilities: Closing duty
  • Perform daily billing management and daily reports as well as ensure all transactions are tally with the collection before closing accounts.
  • Daily sales updates at the start of the shift.
  • Cash from daily sales must be given to the person in charge for bank in procedure.
  • Daily reports must be handled well and submitted to account department or involved manager.
  • Make sure all the electrical and facilities are neat and switch off the electrical appliance (Computers and machines).
  • Daily report must be signed by the Doctor who is on duty, or else the daily sales and commission are not valid.
Requirement:
  • Must possess at least a SPM/Diploma/Advanced/Higher/Graduate Diploma, or any field related.
  • Fresh graduates/ entry level applicants (with or without in nursing).
  • Good time management and organizing skills.
  • Good interpersonal skills and communication skills.
  • Willing to learn.
  • Proficient in using computer software.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Job Type: Full-time Salary: RM1,500.00 - RM2,000.00 per month Benefits:
  • Dental insurance
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Professional development
Schedule:
  • Day shift
  • Weekend jobs
Supplemental pay types:
  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Retention bonus
  • Yearly bonus
Ability to commute/relocate:
  • Setapak: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
  • STM/STPM (Required)
Experience:
  • Customer Care: 1 year (Required)
Language:
  • English (Required)
  • Bahasa (Required)
  • Mandarin (Required)
Shift availability:
  • Day Shift (Required)
  • Night Shift (Required)
Willingness to travel:
  • 50% (Required)

  • Health insurance

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Job Detail

  • Job Id
    JD944570
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned