Job Description

• Responsible for designing and implementing training programs to enhance retail staff performance and customer experience across multiple markets.
• Collaborating with stakeholders to ensure consistent execution of brand standards, driving sales, and fostering a culture of excellence in retail operations.

• Develop comprehensive training plans and materials to meet store training needs and enhance team professionalism.
• Adapt training content and methods to suit different cultural contexts for effective implementation.
• Organize and execute training programs, including onboarding, sales techniques, customer service, and product knowledge.
• Provide continuous training support to improve store staff performance and operational efficiency.
• Collaborate with other departments to align training with company strategy and goals.
• Manage the training team, including recruitment, performance evaluation, and talent development.

Opportunity to Shape Retail Excellence Across the RegionCareer Growth and Leadership Development

• Bachelor's degree or above, with at least 3 years of retail training experience.
• Proficiency in English as a working language; knowledge of Mandarin is a plus.
• Experience in developing training manuals and guidelines for the retail industry.
• Strong understanding of store operations with the ability to provide practical support and improvement suggestions.
• Willingness to work flexibly, including frequent travel and adapting to diverse environments.
• Excellent communication and teamwork skills, with the ability to collaborate across diverse teams.

A global retail chain offering a wide variety of affordable everyday products, ranging from household essentials and stationery to beauty items and snacks. Known for its fixed-price model and vast assortment, it provides customers with practical, creative, and stylish solutions for daily needs, all under one roof.

• Opportunity to work across multiple markets, gaining valuable international experience in retail operations.
• A chance to lead and influence training strategies that directly impact retail performance and team development.
• Potential for professional development and advancement within a dynamic and growing organization.
• Freedom to design and implement innovative training programs and initiatives.
• Competitive salary package, performance bonuses, and other perks.
• Opportunities to build relationships with key stakeholders and industry professionals across the region.

Michael Page