Job Description

Grade GS4Staff Member / Affiliate Type General ServiceReason Temporary
Temporary Assignment/ AppointmentHardship Level A (least hardship)Family Type Family
p/pp/pResidential location (if applicable)Target Start Date 2024-09-01Target End Date 2024-12-31Deadline for Applications September 8, 2024Standard Registration AssistantOrganizational Setting and Work Relationships
The Registration Assistant is a member of the registration team and is supervised by a more senior colleague who normally reports directly to the Registration Officer. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he responds to queries from asylum seekers and refugees regarding UNHCR\'s registration procedures and their rights and entitlements. The Registration Assistant liaises with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up and may provide interpretation and/or translation services in cases for which s/he has the required language competencies.All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR\'s core values of professionalism, integrity and respect for diversity.Duties
- Conduct registration interviews in accordance with local SOPs and registration standards.
- Respond to queries from asylum seekers and refugees regarding UNHCR\'s registration procedures and their rights and entitlements.
- Maintain accurate and up-to date records and data related to all individual registration cases.
- Identify persons with specific needs and ensure timely referral to protection follow-up as required.
- Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
- Act as interpreter and translator when needed.
- Refer cases to other units within the office and to implementing partners as necessary.- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higherField(s) of Education
Not applicable.Certificates and/or Licenses
Social Sciences; Statistics; Mathematics;
Information Technology;
(Certificates and Licenses marked with an asterisk* are essential)Relevant Job Experience
Essential
Not specified.Desirable
Experience in working with UNHCR proGres software.Functional Skills
IT-Computer Literacy;
(Functional Skills marked with an asterisk* are essential)Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.This is a Standard for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this and will be considered for the screening, shortlisting and selection of candidates.Desired Candidate Profile Additional Information:The position is offered under Temporary Appointment until 31 December 2024 with the possibility of extension.The position requires fluency in English and Malay languages.Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.Only short-listed candidates will be notified. The recruitment process might include a written test and/or oral interview for this job opening. No late applications will be accepted.UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
UNHCR does not sponsor work visa or work permit and applicant who is not Malaysian national should already have their status confirmed that they are able to secure a work visa at the time of the application.Remuneration:A competitive compensation and benefits package is offered. The monthly net salary is between MYR 3,413 and MYR 4,323 depending on relevant experience. For information on UN salaries, allowances and benefits, please visit the portal of the Office of HR Management of United Nations.Functional Clearance This position doesn\'t require a functional clearanceRequired languages (expected Overall ability is at least B2 level) English, Malay,Desired languages,,Additional QualificationsSkills IT-Computer LiteracyEducationCertifications Information Technology - Other, Mathematics - Other, Social Sciences - Other, Statistics - OtherWork ExperienceUNHCR Salary Calculatorhttps://icsc.un.org/Home/SalaryScalesOther information

UNHCR